Personal Shopper - Sam's

Walmart•San Antonio, TX
•$17 - $25•Onsite

About The Position

The Personal Shopper at Sam’s Club supports Membership by explaining benefits, promoting Company products and services, processing Membership upgrades and credit accounts, participating in sales and marketing events, and working toward Membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by selecting, scanning, wrapping, and palletizing merchandise; verifying order and invoice accuracy; securing orders until pickup; and following up on out-of-stock items. It also provides Member service by understanding needs, helping with purchasing decisions, locating merchandise, resolving concerns, and promoting products and services. The position maintains facility safety by following safety procedures and standards, conducting safety sweeps, using proper forklift-spotting procedures, handling and disposing of hazardous materials correctly, and reporting or correcting unsafe conditions. Associates complete assignments using company policies and resources, communicate progress, coordinate with coworkers and business partners, manage priorities and deadlines, and adapt to changes and feedback. The role is expected to uphold Company policies, ethics, and integrity, contribute to a respectful and inclusive workplace, collaborate and support team development, serve Members, and pursue continuous improvement. The position is based at the Sam’s Club at 5055 NW Loop 410, San Antonio, Texas. The listed hourly wage range is $17.00 to $25.00, with possible premiums of $0.35 to $3.00 per hour in specific circumstances. Actual pay will meet or exceed the applicable minimum wage. Sam’s Club also offers performance-based bonuses and benefits, subject to eligibility and plan terms.

Responsibilities

  • Develop and support Membership by explaining benefits, promoting Company products and services, processing Membership upgrades and credit accounts, participating in sales and marketing events, and working toward Membership goals.
  • Maintain facility safety by following standards and procedures, conducting safety sweeps, using proper forklift-spotting procedures, handling and disposing of hazardous materials correctly, and correcting or reporting unsafe conditions.
  • Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting items, scanning, wrapping and palletizing merchandise, verifying order and invoice accuracy, securing items until pickup, and following up on out-of-stock merchandise.
  • Complete assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, Members, and business partners; manage deadlines and expectations; communicate progress; recommend improvements; and adapt to change and feedback.
  • Provide Member service by acknowledging Members, identifying needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting Company products and services.
  • Follow Company policies, procedures, and standards of ethics and integrity, including implementing action plans and applying the Open Door Policy.
  • Contribute to a respectful and inclusive workplace, build trusting team relationships, communicate positively, and help develop and mentor others.
  • Act with integrity and accountability, serve customers and Members, make informed decisions, and support continuous improvement and adaptation to new technologies and skills.

Benefits

  • Competitive pay and performance-based bonus awards
  • Medical, vision, and dental coverage
  • 401(k)
  • Stock purchase
  • Company-paid life insurance
  • Paid time off, including PTO and/or PPTO for vacation, sick leave, holidays, or other purposes
  • Parental leave
  • Family care leave
  • Bereavement leave
  • Jury duty leave
  • Voting leave
  • Short-term and long-term disability
  • Company discounts
  • Military Leave Pay
  • Adoption and surrogacy expense reimbursement
  • Live Better U company-paid education benefit, including tuition, books, and fees for eligible programs
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