Personal Shopper - Sam's

Walmart•Cocoa, FL

2d•Onsite

About The Position

The Personal Shopper at Sam’s Club develops and supports Membership by explaining benefits, promoting the value of company products and services, processing Membership upgrades and credit accounts, participating in sales and marketing events, and working toward Membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by selecting items, scanning, wrapping and palletizing orders, checking order and invoice accuracy, securing items until pickup, and following up on out-of-stock merchandise. It also provides Member service by understanding needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting products and services. The position maintains facility safety by following safety standards and procedures, conducting safety sweeps, following forklift spotting and hazardous-material handling and disposal procedures, observing steel standards, and correcting or reporting unsafe situations. Associates complete assignments by setting priorities, collaborating with managers, coworkers, customers, and business partners, communicating progress, recommending improvements, and adapting to change and feedback. The role also requires adherence to company policies, procedures, and ethical standards, and demonstration of the company’s values through respect, integrity, service, and continuous improvement. The position is based at 450 Townsend Road, Cocoa, Florida. The hourly wage range is $17.00 to $25.00, with possible additional premiums of $0.35 to $3.00 per hour in specified circumstances. Sam’s Club describes benefits including health coverage, financial benefits, paid time off, disability coverage, discounts, education benefits, and other programs; eligibility and terms may depend on job classification and length of employment.

Responsibilities

Develop and support Membership by explaining benefits, promoting products and services, processing Membership upgrades and credit accounts, participating in sales and marketing events, and working toward Membership goals.
Maintain facility safety by following safety standards and procedures, conducting safety sweeps, following forklift spotting procedures, handling and disposing of hazardous materials properly, following steel standards, and correcting or reporting unsafe situations.
Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning merchandise, wrapping and palletizing items, checking order and invoice accuracy, securing orders for pickup, and following up on out-of-stock items.
Complete assignments and priorities using company policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; communicate progress; and recommend improvements.
Provide Member service by acknowledging Members, identifying needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting company products and services.
Follow company policies, procedures, and ethical standards, including implementing related action plans and using the Open Door Policy.
Demonstrate company values by building trusting relationships, communicating effectively, helping develop and mentor others, acting with integrity, serving customers and Members, and supporting continuous improvement and change.

Benefits

Medical, vision, and dental coverage
401(k)
Stock purchase
Company-paid life insurance
Paid time off, including PTO and/or PPTO
Parental leave
Family care leave
Bereavement leave
Jury duty leave
Voting leave
Short-term and long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U company-paid education benefit program, including eligible programs from high school completion through bachelor's degrees, English Language Learning, and short-form certificates
Performance-based bonus awards