Personal Shopper - Sam's
About The Position
The Personal Shopper at Sam’s Club supports Membership by informing members about membership benefits, promoting company products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by selecting and scanning merchandise, wrapping and palletizing items, checking order and invoice accuracy, securing orders for member pickup, and following up on out-of-stock items. The position provides member service by identifying needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting company offerings. It also involves completing assigned work according to priorities and deadlines, collaborating with coworkers and business partners, communicating progress, and adapting to feedback and change. Associates are expected to follow company policies, safety standards, and ethical guidelines, while contributing to a respectful, inclusive, and high-performing workplace.
Responsibilities
- Promote Membership benefits and company products and services; process memberships, upgrades, and credit accounts; participate in sales and marketing events; and work toward Membership goals.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning merchandise, wrapping and palletizing items, checking order and invoice accuracy, securing items for pickup, and following up on out-of-stock merchandise.
- Provide Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting company products and services.
- Maintain Facility safety by following safety standards and procedures, conducting safety sweeps, following forklift-spotting and hazardous-material handling and disposal procedures, following steel-standard guidelines, and correcting or reporting unsafe situations.
- Complete work assignments and priorities using company policies, data, and resources; collaborate with others; identify priorities, deadlines, and expectations; communicate progress; and recommend ways to address improvement opportunities.
- Follow company policies, procedures, and standards of ethics and integrity, including using the Open Door Policy and implementing related action plans.
- Support a culture of respect and belonging, build trusting team relationships, communicate positively, and help develop and mentor others.
- Act with integrity and accountability, serve Members, make decisions based on reliable information, and pursue continuous improvement and learning.
Benefits
- Competitive pay and performance-based bonus awards
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off, including PTO and/or PPTO for vacation, sick leave, holidays, or other purposes
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Live Better U company-paid education benefit, including tuition, books, and fees for eligible programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
