Personal Shopper - Sam's
About The Position
The Personal Shopper at Sam's Club supports Membership by explaining membership benefits, promoting Company products and services, processing memberships, upgrades, and credit accounts, and participating in sales and marketing events. The role fulfills Member Fax n Pull and Click n Pull orders by selecting, scanning, wrapping, and palletizing products, verifying order and invoice accuracy, securing orders until pickup, and following up on out-of-stock items. It also provides Member service by identifying needs, assisting with purchase decisions, locating merchandise, resolving concerns, and promoting products and services. The position maintains Facility safety by following applicable standards and procedures, conducting safety sweeps, following forklift-spotting and hazardous-material handling procedures, adhering to steel standards, and correcting or reporting unsafe conditions. Associates complete assignments by prioritizing work, collaborating with colleagues and business partners, communicating progress, recommending improvements, and adapting to change and feedback. The role also requires embodying Walmart's values, including respect for individuals, acting with integrity, serving customers and members, and striving for excellence.
Responsibilities
- Support Membership by sharing information about benefits, promoting Company products and services, processing memberships, upgrades, and credit accounts, and participating in sales and marketing events.
- Make efforts to meet Membership goals.
- Maintain Facility safety by following safety standards and procedures, conducting safety sweeps, following forklift-spotting procedures, and handling and disposing of hazardous materials properly.
- Follow Company steel standard guidelines and correct or report unsafe situations to Management.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting items, scanning, wrapping, and palletizing merchandise, and ensuring order and invoice accuracy.
- Secure orders until Members arrive and follow up on out-of-stock merchandise to meet Member needs.
- Complete assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; communicate progress; and recommend ways to address improvement opportunities.
- Provide Member service by acknowledging Members, identifying needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting Company products and services.
- Comply with Company policies, procedures, standards of ethics and integrity, and related action plans, including use of the Open Door Policy.
- Contribute to a respectful, inclusive workplace; work as a team; build relationships; communicate positively; and help develop and mentor others.
- Model integrity, ethics, and compliance; hold oneself and others accountable; and support Walmart's goal of becoming a regenerative company.
- Serve customers and Members, deliver results, make decisions using reliable information, and consider how one's work affects the team's ability to serve stakeholders.
- Pursue continuous learning and improvement, use new technologies and skills, and support others through change.
Benefits
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off (PTO and/or PPTO)
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Company-paid Live Better U education benefit, including tuition, books, and fees for eligible programs
- Performance-based bonus awards
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
