Personal Shopper - Sam's
About The Position
The Personal Shopper at Sam’s Club supports Membership by explaining membership benefits, promoting Company products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by selecting and scanning items, wrapping and palletizing orders, checking order and invoice accuracy, securing orders for pickup, and following up on out-of-stock merchandise. It also provides Member service by understanding needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting products and services. The position maintains Facility safety by following safety standards and procedures, conducting safety sweeps, observing forklift-spotting and hazardous-material handling and disposal procedures, following steel standards, and correcting or reporting unsafe situations. Associates complete assignments using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; manage priorities and deadlines; communicate progress; and recommend improvements. The role is guided by Walmart’s values: respecting individuals, acting with integrity, serving customers and Members, and striving for excellence. This includes fostering belonging, working as a team, developing and recognizing others, maintaining ethical standards and accountability, putting customers first, making informed decisions, learning, adapting to change, and supporting continuous improvement and the company’s goal of becoming regenerative. The position is based at the Sam’s Club facility at 801 Frank Sottile Blvd, Kingston, New York. The hourly wage range is $19.00 to $27.00, with possible additional premiums of $0.35 to $3.00 per hour in specified circumstances. The actual hourly rate will meet or exceed the applicable minimum wage.
Responsibilities
- Provide information about Membership benefits, promote Company products and services, process memberships, upgrades, and credit accounts, participate in sales and marketing events, and work toward Membership goals.
- Maintain Facility safety by following safety standards and procedures, conducting safety sweeps, following forklift-spotting and hazardous-material procedures, adhering to steel standards, and correcting or reporting unsafe situations.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning items, wrapping and palletizing orders, verifying accuracy, securing orders until pickup, and following up on out-of-stock merchandise.
- Complete work assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; manage priorities and deadlines; communicate progress; recommend improvements; and adapt to change and feedback.
- Provide Member service by acknowledging Members, identifying needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting Company products and services.
- Comply with Company policies, procedures, and ethics standards, including implementing action plans, using the Open Door Policy, and applying standards in business processes and practices.
- Promote a respectful, inclusive, and supportive workplace; collaborate, communicate positively, develop and mentor others, and recognize contributions.
- Act with integrity and accountability, make informed decisions that consider stakeholder and team impacts, put customers and Members first, and pursue learning and continuous improvement.
Benefits
- Competitive pay and performance-based bonus awards
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off (PTO and/or PPTO), including applicable uses for vacation, sick leave, and holidays
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Company-paid Live Better U education program, subject to eligibility
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
