Personal Shopper - Sam's

Walmart • Irving, TX

3d • Onsite

About The Position

The Personal Shopper at Sam’s Club supports Membership by explaining benefits, promoting Company products and services, processing Membership upgrades and credit accounts, participating in sales and marketing events, and working toward Membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by selecting and scanning merchandise, wrapping and palletizing items, verifying order and invoice accuracy, securing orders for Member pickup, and following up on out-of-stock items. It also provides Member service by identifying needs, helping with purchasing decisions, locating merchandise, resolving concerns, and promoting products and services. The associate completes assignments using company policies, data, and resources, collaborates with colleagues and business partners, communicates progress, and adapts to changing priorities and feedback. The role helps maintain facility safety by following safety procedures, conducting safety sweeps, applying forklift-spotting and hazardous-material handling procedures, following steel standards, and correcting or reporting unsafe conditions. Associates are expected to follow company policies and ethical standards and demonstrate the company’s stated values, including respect, integrity, service, and continuous improvement.

Responsibilities

• Develop and support Membership by explaining benefits, promoting Company products and services, processing Membership upgrades and credit accounts, participating in sales and marketing events, and working toward Membership goals.
• Maintain facility safety by following safety standards and procedures, conducting safety sweeps, following forklift-spotting procedures, handling and disposing of hazardous materials properly, following steel standards, and correcting or reporting unsafe situations.
• Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning merchandise, wrapping and palletizing items, checking order and invoice accuracy, securing items for Member pickup, and following up on out-of-stock merchandise.
• Complete assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; communicate progress; and identify ways to address improvement opportunities.
• Provide Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues, and promoting Company products and services.
• Comply with company policies, procedures, and standards of ethics and integrity, including implementing action plans and applying the Open Door Policy.
• Contribute to an inclusive and supportive workplace, build trusting team relationships, communicate effectively, and help develop and mentor others.
• Act with integrity and accountability, serve customers and Members, make decisions using reliable information, and support continuous improvement and adaptation to change.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave; PTO and/or PPTO may also be used for vacation, sick leave, holidays, or other purposes.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Company-paid education benefits through Live Better U for eligible full-time and part-time associates, including tuition, books, and fees for qualifying programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed