Personal Shopper - Sam's

Walmart • Peoria, AZ

2d • Onsite

About The Position

The Personal Shopper develops and supports Membership by explaining membership benefits, promoting Company products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward Membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning items, wrapping and palletizing orders, checking order and invoice accuracy, securing items until pickup, and following up on out-of-stock merchandise. The Personal Shopper also provides Member service by identifying needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting Company products and services.

The role maintains facility safety by following safety standards, conducting safety sweeps, observing forklift spotting procedures, handling and disposing of hazardous materials appropriately, following steel standard guidelines, and correcting or reporting unsafe situations. The associate completes work assignments by using policies, data, and resources; collaborating with managers, coworkers, customers, and business partners; managing priorities and deadlines; communicating progress; recommending improvements; and adapting to change and feedback.

Associates are expected to uphold company policies, procedures, and ethical standards, including using the Open Door Policy. The position emphasizes respect for individuals, teamwork, integrity, service to customers and Members, accountability, continuous improvement, and learning. The posted hourly wage range is $19.00 to $27.00, with possible additional premiums of $0.35 to $3.00 per hour in specified circumstances.

Responsibilities

• Explain Membership benefits and promote Company products and services; process Memberships, upgrades, and credit accounts; participate in sales and marketing events; and work toward Membership goals.
• Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning merchandise, wrapping and palletizing orders, verifying order and invoice accuracy, securing items for pickup, and following up on out-of-stock merchandise.
• Provide Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting Company products and services.
• Maintain facility safety by following safety standards and procedures, conducting safety sweeps, following forklift spotting procedures, handling and disposing of hazardous materials properly, following steel standard guidelines, and correcting or reporting unsafe situations.
• Complete assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; manage deadlines and expectations; communicate progress; recommend improvements; and adapt to change and feedback.
• Follow company policies, procedures, and ethical standards, including implementing related action plans and applying the Open Door Policy.
• Support an inclusive and connected workplace, build trusting relationships, communicate positively, and help develop and mentor others.
• Model integrity, ethics, compliance, and accountability, and support the company’s goal of becoming a regenerative company.
• Serve customers and Members, make decisions using reliable information, balance priorities, and consider how individual work affects team results.
• Pursue learning and continuous improvement, use new technologies and skills, and support others through change.

Benefits

• Competitive pay and performance-based bonus awards
• Medical, vision, and dental coverage
• 401(k)
• Stock purchase
• Company-paid life insurance
• Paid time off (PTO and/or PPTO)
• Parental leave
• Family care leave
• Bereavement leave
• Jury duty leave
• Voting leave
• Short-term and long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Company-paid education benefit program (Live Better U), including tuition, books, and fees for eligible associates

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed