(USA) Personal Shopper - Sam's
About The Position
The Personal Shopper at Sam's Club supports Membership by explaining benefits, promoting Company products and services, processing Memberships, upgrades, and credit accounts, and participating in sales and marketing events to help meet Membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, retrieving and scanning items, wrapping and palletizing them, checking order and invoice accuracy, securing orders until pickup, and following up on out-of-stock merchandise. The position provides Member service by identifying needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting products and services. It also maintains Facility safety by following safety procedures, conducting safety sweeps, observing forklift-spotting and hazardous-material handling procedures, following steel standards, and correcting or reporting unsafe situations. The associate completes assigned work using Company policies, data, and resources; collaborates with managers, coworkers, Members, and business partners; communicates progress; and adapts to changing priorities and feedback. The role also applies Company policies, procedures, and ethical standards, and demonstrates the stated values of respect for individuals, acting with integrity, serving customers and Members, and striving for excellence.
Responsibilities
- Support Membership by providing information about benefits and promoting Company products and services.
- Process Memberships, upgrades, and credit accounts; participate in sales and marketing events and work toward Membership goals.
- Maintain Facility safety by following safety standards and procedures, conducting safety sweeps, following forklift-spotting procedures and hazardous-material handling and disposal procedures, adhering to steel standards, and correcting or reporting unsafe situations.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, pulling and scanning merchandise, wrapping and palletizing items, checking order and invoice accuracy, securing items until pickup, and following up on out-of-stock merchandise.
- Provide Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting Company products and services.
- Complete work assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; communicate progress; identify priorities and deadlines; and recommend improvements.
- Apply Company policies, procedures, and standards of ethics and integrity, including related action plans and the Open Door Policy.
- Build trusting team relationships, communicate positively, help develop and mentor others, and recognize others' contributions.
- Act with integrity and accountability, support Walmart's stated regenerative-company goal, and make decisions based on reliable information while considering customer, Member, and team impacts.
- Learn, adapt to change, use new technologies and skills, and drive continuous improvement.
Benefits
- Competitive pay and performance-based bonus awards
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off (PTO and/or PPTO)
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Company-paid education benefit through Live Better U, including tuition, books, and fees for eligible programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
