(USA) Personal Shopper - Sam's
About The Position
The Personal Shopper at Sam's Club supports Membership by sharing information about membership benefits, promoting the value of company products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, locating and scanning items, wrapping and palletizing orders, checking order and invoice accuracy, securing items until pickup, and following up on out-of-stock merchandise. The Personal Shopper provides Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues, and promoting company products and services. The role maintains facility safety by following safety standards and procedures, conducting safety sweeps, following forklift-spotting and hazardous-material handling procedures, following steel safety guidelines, and correcting or reporting unsafe situations to Management. The associate completes work assignments by using policies, data, and resources; collaborating with managers, coworkers, customers, and business partners; prioritizing deadlines and expectations; communicating progress; recommending improvements; and adapting to change and feedback. The role is expected to uphold company policies, procedures, ethics, and integrity, and to demonstrate the stated values of Respect the Individual, Act with Integrity, Serve our Customers and Members, and Strive for Excellence. The position is located at the Sam's Club facility at 5201 N Belt Hwy Ste A, Saint Joseph, Missouri. The hourly wage range is $17.00 to $25.00, with possible premiums of $0.35 to $3.00 per hour in specified circumstances. Sam's Club also offers performance-based bonus awards and a range of benefits.
Responsibilities
- Support Membership by explaining membership benefits, promoting company products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward Membership goals.
- Maintain facility safety by following safety standards and procedures, conducting safety sweeps, following forklift-spotting procedures and hazardous-material handling and disposal procedures, following steel safety guidelines, and correcting or reporting unsafe situations to Management.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, pulling and scanning items, wrapping and palletizing them, ensuring order and invoice accuracy, securing items until Members arrive, and following up on out-of-stock merchandise.
- Provide Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting company products and services.
- Complete assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and other business partners; identify priorities, deadlines, and expectations; communicate progress; recommend improvements; and adapt to change, difficulties, and feedback.
- Comply with company policies, procedures, and standards of ethics and integrity, including implementing related action plans, using the Open Door Policy, and applying these standards in business processes and practices.
- Contribute to a culture of belonging by respecting differences, building strong and trusting relationships, communicating positively, helping develop and mentor others, and recognizing others' contributions.
- Act with integrity and accountability, model company values, and support the goal of becoming a regenerative company by making a positive impact for associates, customers, Members, and the world.
- Put customers and Members first, make decisions using reliable information, balance short- and long-term priorities, pursue continuous improvement, learn new technologies and skills, and support others through change.
Benefits
- Competitive pay and performance-based bonus awards
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off, including PTO and/or PPTO for vacation, sick leave, holidays, or other purposes
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Live Better U company-paid education benefit for eligible full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, English Language Learning, and short-form certificates
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
