Personal Shopper - Sam's
About The Position
The Personal Shopper supports Sam’s Club Membership by explaining membership benefits, promoting company products and services, processing memberships, upgrades, and credit accounts, and participating in sales and marketing events to help meet membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning merchandise, wrapping and palletizing items, verifying order and invoice accuracy, securing orders until pickup, and following up on out-of-stock items. The associate provides Member service by acknowledging Members, identifying their needs, helping with purchasing decisions, locating merchandise, resolving concerns, and promoting products and services. The role maintains facility safety by following safety procedures and standards, conducting safety sweeps, using proper forklift-spotting procedures, handling and disposing of hazardous materials properly, following steel standards, and correcting or reporting unsafe situations to Management. The associate completes assigned work using policies, data, and resources; collaborates with colleagues and business partners; manages priorities and deadlines; communicates progress; recommends improvements; and adapts to change and feedback. Associates are expected to uphold company policies, procedures, ethics, and integrity; respect individuals and foster a culture of belonging; work collaboratively and support the development of others; act with integrity and accountability; serve Members and customers; make informed decisions; and pursue continuous learning and improvement. The position is based at the Sam’s Club facility at 2000 Westview Blvd, Conroe, Texas.
Responsibilities
- Promote Membership benefits and the value of company products and services; process memberships, upgrades, and credit accounts; participate in sales and marketing events; and work toward Membership goals.
- Maintain facility safety by conducting safety sweeps, following safety standards and procedures, using proper forklift-spotting procedures, handling and disposing of hazardous materials properly, following steel standards, and correcting or reporting unsafe situations to Management.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning items, wrapping and palletizing orders, verifying order and invoice accuracy, securing items until pickup, and following up on out-of-stock merchandise.
- Complete work assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; manage deadlines and expectations; communicate progress; recommend improvements; and adapt to change and feedback.
- Provide Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting company products and services.
- Follow company policies, procedures, and standards of ethics and integrity, including implementing action plans and applying the Open Door Policy.
- Build trusting team relationships, communicate positively, support and mentor others, and recognize their contributions.
- Act with integrity, humility, honesty, fairness, and transparency; model company values and hold oneself and others accountable.
- Serve customers and Members by delivering results, making decisions based on reliable information, and considering how individual work affects team outcomes.
- Pursue learning and continuous improvement, use new technologies and skills, and support others through change.
Benefits
- Competitive pay and performance-based bonus awards
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off (PTO and/or PPTO)
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Live Better U company-paid education benefits, including tuition, books, and fees for eligible programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
