Patient Representative Jobs

About The Position

Requirements

• High school diploma or GED.
• At least 1 year of administrative experience in a healthcare setting.

Nice To Haves

• At least 1 year of medical front-office experience performing duties such as scheduling appointments, checking patients in and out, verifying insurance, collecting co-pays, and maintaining medical records.
• Experience working with medical insurance.
• Advanced proficiency with Microsoft Office, including Word, Excel, and Outlook.
• Knowledge of EPIC software.
• Knowledge of medical terminology.

Responsibilities

• Greet patients as they arrive and manage wait times.
• Assist patients with intake processes, including copying required documents.
• Collect co-payments, co-insurance, and deductibles, and issue receipts.
• Manage the cashier box and daily deposits according to company policies.
• Process walk-in patients and visitors.
• Schedule and reschedule appointments.
• Maintain, file, and scan medical records and prepare records for the schedule.
• Ensure correspondence is scanned and/or filed in a timely manner.
• Process requests for release of medical records and maintain appropriate logs.
• Perform other related duties as assigned.

Benefits

• Paid time off accruing from the first pay period.
• Eight paid holidays.
• Medical plan options and participation in a Health Spending Account or Health Savings Account.
• Dental insurance.
• Vision insurance.
• Life and AD&D insurance.
• Short-term and long-term disability coverage.
• 401(k) savings plan.
• Employee stock purchase plan.
• Education reimbursement.
• Employee discounts.
• Employee Assistance Program.
• Employee referral bonus program.
• Voluntary benefits, including pet insurance, legal insurance, and long-term care insurance.
• Performance rewards and incentive and recognition programs.
• Equity stock purchase and 401(k) contribution, subject to eligibility requirements.