Patient Service Representative - Pediatrics at Manchester - Full Time

SolutionHealth • Manchester, NH

4d

About The Position

The Patient Service Representative acts as a representative in all areas of clerical support and is responsible for front desk operations. Duties include greeting and registering patients, answering phones, scheduling appointments, entering patient charges and demographic information, retrieving and updating medical records, collecting fees, and performing other general clerical duties as assigned.

Requirements

• High school diploma or equivalent required.
• Proficiency in Microsoft Office.

Nice To Haves

• Previous experience in a health care setting performing similar functions preferred.

Responsibilities

• Greet and register patients and notify medical staff of their arrival.
• Verify patients’ current addresses and insurance status.
• Follow company procedures and referral protocols, including using referring-doctor information and writing referrals correctly.
• Schedule specialist referral appointments, hospital testing, and lab work.
• Complete prior authorizations for testing according to insurance requirements.
• Check patients out, collect payments, and schedule follow-up or specialty appointments as appropriate.
• Post charges to patient accounts, when required, using appropriate diagnostic and CPT coding to ensure accurate charging and posting.
• Maintain provider schedules and optimize appointment scheduling.
• Confirm appointments for the daily schedule.
• Assist in developing and implementing systems that support effective and accurate patient registration.
• Recommend ways to improve the efficiency of patient care or administrative functions.

Benefits

• Health, dental, prescription, and vision coverage for full-time and part-time employees
• Short-term disability, long-term disability, and life insurance coverage
• Competitive pay
• Tuition reimbursement
• 403(b) retirement savings plan

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED