Patient Access Representative

Medical University of South Carolina•Lake City, SC

About The Position

Provide administrative coverage at the front desk of the Primary Care Clinic, including monitoring the clinic appointment line and scheduling appointments for clients referred from outside medical, hospital, and correctional systems. The role also supports client registration, payments, billing, and interpreter coordination.

Requirements

  • High school diploma or equivalent (GED).
  • One year of customer service experience.

Nice To Haves

  • Ability to interpret and apply financial procedures and regulations.
  • Previous experience with hospital information systems or word processing.

Responsibilities

  • Answer multiline telephones.
  • Take payments from clients for clinical services.
  • Complete client registration and documentation.
  • Schedule interpreters for clients.
  • Retrieve billing charges.
  • Monitor the clinic appointment line and schedule appointments for clients from outside medical, hospital, and correctional systems.
  • Provide administrative coverage at the Primary Care Clinic front desk.
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