Patient Care Coordinator Jobs

About The Position

Requirements

• High school diploma or GED.
• One year of related experience and/or training, or an equivalent combination of education and experience.
• Favorable background check result.
• Basic computer skills and proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
• Strong customer service skills and the ability to interact courteously and professionally with employees at all levels.
• Reliable transportation to travel among multiple work locations with minimal notice.
• Commitment to work over 40 hours to meet business needs.
• Ability to learn and grow, take initiative toward practice goals, adapt to change, and contribute to a team-oriented, patient-focused work environment.

Responsibilities

• Facilitate and manage patient flow in the office.
• Verify medical and vision insurance.
• Communicate effectively with patients, doctors, and managers.
• Answer inquiries by phone, email, and in person.
• Provide exceptional customer service during patient encounters, greet patients promptly and professionally, and thank them when they leave.
• Answer internal and external phone calls promptly and courteously.
• Respect patients’ time and the doctor’s schedule by working with urgency.
• Know common fees for visits and collect the correct payments.
• Complete daily reconciliations, close out the day, and count the cash drawer.
• Perform general office duties and cleaning as assigned by the manager.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• Life insurance
• 401(k) with employer matching
• Paid time off
• Paid holidays
• Paid maternity leave
• Competitive base pay
• Employee discounts
• Mileage reimbursement for travel to other clinics