LPN Hospice Patient Care Coordinator

Gentiva Hospice•Spring, TX

About The Position

The Hospice LPN Patient Care Coordinator manages the day-to-day operations of hospice programs and coordinates care services across clinical teams. The role supports timely, compassionate patient care through visit scheduling, interdisciplinary team meeting coordination, eligibility verification, and skilled nursing care as needed, while ensuring compliance with regulatory standards. The position is based in an office environment, with occasional travel to patient homes or institutional settings. Skilled nursing care may be provided in patient homes or inpatient units under RN supervision and within the LPN’s scope of practice. This is a safety-sensitive position.

Requirements

  • Degree from an accredited Practical Nursing program.
  • Current LPN license in the state of employment.
  • CPR certification.
  • 3–5 years of administrative experience, including at least 2 years of clinical experience in hospice or home health.
  • Valid driver’s license, automobile insurance, and reliable transportation.
  • Knowledge of hospice care concepts, terminal illness, and the roles of interdisciplinary team members.
  • Proficiency with nursing assessment tools, Microsoft Office, and electronic medical records.
  • Strong communication skills and compassion for patients and families facing end-of-life situations.
  • Ability to work in an office environment with occasional travel to patient homes or institutional settings.
  • Meet applicable state-specific requirements.

Responsibilities

  • Schedule visits requested by Registered Nurses, Social Workers, and Chaplains at the start of each benefit period.
  • Manage rescheduled, declined, missed, or reassigned visit requests and ensure visits are completed timely.
  • Prepare and facilitate interdisciplinary team (IDT) meetings with complete documentation.
  • Gather and enter referral information into hospice systems promptly and accurately.
  • Coordinate durable medical equipment (DME) pickup and delivery.
  • Notify appropriate staff, including pharmacy and physician, when a patient dies or is discharged.
  • Verify Medicare eligibility and secure authorizations or reauthorizations as needed.
  • Manage patient transitions by obtaining transfer documentation from previous agencies.
  • Provide skilled nursing care within LPN scope under RN supervision in patient homes or inpatient units as needed.
  • Respond professionally and compassionately to referral inquiries, triaging clinical concerns within scope of practice.
  • Maintain accurate patient benefit periods, events, insurance verifications, and physician and facility updates in systems.
  • Administer patient satisfaction surveys and maintain related documentation.
  • Manage scheduling logistics, including service codes, visit dates, clinician assignments, and PRN visit scheduling.

Benefits

  • Competitive pay.
  • 401(k) with company match.
  • Career advancement opportunities.
  • National and local recognition programs.
  • Teammate Assistance Fund.
  • Medical, dental, and vision insurance for full-time associates.
  • Mileage reimbursement or fleet vehicle program for full-time associates.
  • Generous paid time off and 7 paid holidays for full-time associates.
  • Wellness programs, including telemedicine, diabetes management, and joint and spine concierge care, for full-time associates.
  • Education support and tuition assistance for ASN to BSN and BSN to MSN programs for full-time associates.
  • Free continuing education units (CEUs) for full-time associates.
  • Company-paid life and long-term disability insurance for full-time associates.
  • Voluntary benefits, including pet, critical illness, accident, and long-term care coverage, for full-time associates.
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