LPN Hospice Patient Care Coordinator

Gentiva Hospice • Spring, TX

6d

About The Position

The Hospice LPN Patient Care Coordinator manages day-to-day hospice program operations and coordinates services across clinical teams to support timely, compassionate patient care. The position schedules and tracks visits, facilitates interdisciplinary team meetings, verifies eligibility, maintains accurate patient and insurance information, and coordinates equipment and patient transitions. It also provides skilled nursing care within the LPN’s scope of practice under RN supervision when needed, in patient homes or inpatient units. The role requires regulatory compliance, compassionate communication with patients and families, and work primarily in an office environment with occasional travel to patient homes or institutional settings.

Requirements

• Degree from an accredited Practical Nursing program and a current LPN license in the state of employment.
• CPR certification.
• 3–5 years of administrative experience, including at least 2 years of clinical experience in hospice or home health.
• Valid driver’s license, automobile insurance, and reliable transportation.
• Knowledge of hospice care concepts, terminal illness, and interdisciplinary team member roles.
• Proficiency with nursing assessment tools, Microsoft Office, and electronic medical records.
• Strong communication skills and compassion for patients and families facing end-of-life situations.
• Ability to work in an office environment with occasional travel to patient homes or institutional settings.

Responsibilities

• Schedule visits requested by Registered Nurses, Social Workers, and Chaplains at the start of each benefit period.
• Manage rescheduled, declined, missed, or reassigned visit requests and ensure visits are completed in a timely manner.
• Prepare and facilitate interdisciplinary team (IDT) meetings and ensure documentation is complete.
• Gather and enter referral information into hospice systems promptly and accurately.
• Coordinate durable medical equipment (DME) pickup and delivery.
• Notify appropriate staff, including pharmacy and physician, when a patient dies or is discharged.
• Verify Medicare eligibility and obtain authorizations or reauthorizations as needed.
• Manage patient transitions by obtaining transfer documentation from previous agencies.
• Provide skilled nursing care within LPN scope under RN supervision in patient homes or inpatient units as needed.
• Respond professionally and compassionately to referral inquiries and triage clinical concerns within scope of practice.
• Maintain accurate patient benefit periods, events, insurance verifications, and physician and facility updates in systems.
• Administer patient satisfaction surveys and maintain related documentation.
• Manage scheduling logistics, including service codes, visit dates, clinician assignments, and PRN visit scheduling.

Benefits

• Competitive pay.
• 401(k) with company match.
• Career advancement opportunities.
• National and local recognition programs.
• Teammate Assistance Fund.
• Medical, dental, and vision insurance for full-time associates.
• Mileage reimbursement or fleet vehicle program.
• Generous paid time off and 7 paid holidays.
• Wellness programs, including telemedicine, diabetes management, and Joint & Spine Concierge Care.
• Education support and tuition assistance (ASN to BSN, BSN to MSN).
• Free continuing education units (CEUs).
• Company-paid life and long-term disability insurance.
• Voluntary benefits, including pet, critical illness, accident, and long-term care coverage.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree