Patient Care Coordinator Jobs

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Patient Care Coordinator

Benchmark Physical Therapyβ€’New Bern, NC
β€’Onsite

About The Position

BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is hiring a Patient Care Coordinator in New Bern, North Carolina. This entry-level office position maintains the clinic’s daily operations and supports clinic growth by carrying out practice management and patient intake processes in collaboration with the Clinic Director. The role calls for strong customer service, multitasking, organization, and the ability to work with multiple computer programs. The position operates during normal business hours Monday through Friday, with a minimum expectation of 40 hours per week. Attendance at some evening or weekend special events and additional hours may be required. The work environment is indoors, with protection from weather but not necessarily temperature changes, and noise typical of an indoor setting. The role is primarily sedentary and involves frequent computer and office-equipment use, repetitive typing, and regular communication. Occasional light physical activity and lifting, carrying, pushing, or pulling up to 20 pounds may be required. Full-time positions include an annual paid Charity Day, medical, dental, vision, life, short-term and long-term disability insurance, three weeks of paid time off, paid holidays, and a 401(k) with company match.

Requirements

  • High school diploma or equivalent.
  • Communication skills and the ability to relate well to Business Office and Field leadership.
  • Ability to multitask, maintain organizational detail, meet deadlines, and work with little to no supervision.
  • Efficient time management and presentation skills as a member of a team.

Responsibilities

  • Greet everyone entering the clinic in a friendly and welcoming manner and create an inviting clinic atmosphere.
  • Schedule new referrals received by fax or telephone from patients and physician offices, convert referrals into evaluations, and schedule patient visits.
  • Verify patient insurance coverage and collect payments, including all money due at the time of service.
  • Make welcome calls and monitor and influence arrival rates through a positive patient experience.
  • Manage the clinic schedule efficiently.
  • Manage document routing, non-clinical documentation, deposits, and personal overtime.
  • Manage caseloads, discharge candidates, progress notes, and insurance reporting.
  • Monitor clinic inventory and maintain an orderly, organized front office workspace.
  • Attend required training with Territory Field Trainers for Raintree and other business-process updates.
  • Complete quarterly compliance training.
  • Perform other duties as assigned.

Benefits

  • Annual paid Charity Day
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term disability insurance
  • Long-term disability insurance
  • Three weeks of paid time off
  • Paid holidays
  • 401(k) with company match

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Common questions about Patient Care Coordinator careers and jobs.

Based on current job postings on Teal, the average Patient Care Coordinator salary in the US is approximately $52,000 per year, with a typical range of $33,000 to $77,000.
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