Patient Care Coordinator I - 164

Keplr Vision•Suwanee, GA

About The Position

This is a customer-facing position providing high-quality client service and patient care at the practice. The role handles patient communications and appointment scheduling, welcomes patients, supports check-in and check-out, and performs front-desk administrative duties. Experience is preferred, but the practice is willing to train someone with strong customer service skills and a desire to learn. Duties and responsibilities may change at any time, with or without notice.

Requirements

  • Excellent customer service skills and professional personal presentation
  • Positive, professional, and personable demeanor
  • Excellent time management skills
  • Attention to detail
  • Ability to multitask efficiently
  • Proficiency with computers and basic systems
  • Ability to interact with patients in a professional and friendly manner

Nice To Haves

  • One or more years of experience
  • Prior experience in a similar role

Responsibilities

  • Speak with patients by phone
  • Schedule appointments
  • Greet patients
  • Check patients in and out
  • Perform front-desk administrative duties
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