Pharmacy Patient Assistance Coordinator

Health Care Center for the Homeless•Orlando, FL
•Onsite

About The Position

The Pharmacy Patient Assistance Coordinator assists eligible patients in obtaining medications through pharmaceutical patient assistance programs (PAPs). The role manages applications, documentation, follow-up, renewals, and communication with patients, providers, pharmacies, and pharmaceutical manufacturers. The position is in the Pharmacy department and reports to the Chief Pharmacy Officer. It is full-time, Monday through Friday, 8:30 a.m. to 5:00 p.m., onsite.

Requirements

  • Must have an active Florida Pharmacy Technician license or registration.
  • Pharmacy technician or healthcare experience is required.
  • Strong organizational, communication, and follow-up skills.
  • Ability to manage multiple applications, deadlines, and reporting requirements.

Nice To Haves

  • Experience with patient assistance programs.
  • Proficiency with electronic health records and Microsoft Office.

Responsibilities

  • Collect and submit required patient and provider documentation.
  • Track applications, approvals, renewals, and medication shipments.
  • Communicate with patients, providers, pharmacies, and pharmaceutical manufacturers.
  • Maintain accurate patient assistance records and ensure timely follow-up.
  • Assist with pharmacy reporting, data tracking, and preparation of reports.
  • Support pharmacy operations and medication access initiatives as needed.
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