Transitional Assistance Coordinator

Housing Forward • Dallas, TX

2d • Hybrid

About The Position

The Transitional Assistance Coordinator advances housing stabilization for households receiving Transitional Assistance. The role supports case managers in ensuring households have the services and resources needed to obtain and maintain permanent housing and transition successfully from rental assistance. The coordinator leads regular housing stabilization meetings, convenes service partners to resolve barriers, sets clear next steps, and ensures follow-through. The position provides structure and accountability for case coordination across housing providers, behavioral health services, employment supports, and other community resources.

The coordinator helps case managers identify households needing additional support, develop practical solutions, and track progress toward housing goals. Working closely with the Manager of Housing Initiatives, the coordinator strengthens service delivery and supports established outcomes. Success requires organization, facilitation, problem-solving, management of competing priorities, and collaborative relationships across organizations.

Requirements

• At least 2 years of experience in human services-related work or another related field.
• Reliable transportation, a valid state-issued driver’s license, and car insurance.
• Flexibility to work at different sites as scheduled.
• Ability to lift objects weighing up to 25 pounds.
• Knowledge of barriers households face in obtaining and maintaining permanent housing, case management practices, and housing stabilization plans.
• Familiarity with behavioral health, employment, benefits, and community services.
• Ability to facilitate meetings, coordinate across organizations, promote accountability without direct supervisory authority, and manage competing priorities.
• Strong organizational, time-management, written and verbal communication, problem-solving, risk-assessment, and follow-through skills.
• Ability to review household and program performance data, identify gaps, and translate findings into practical improvement actions.
• Proficiency with case management databases, spreadsheets, and tracking tools.

Nice To Haves

• Familiarity with homelessness response systems, housing programs, coordinated access, and person-centered, housing-focused approaches is strongly preferred.

Responsibilities

• Support case managers in advancing housing stabilization plans and ensuring households can access resources and services needed to obtain and maintain permanent housing.
• Help identify households needing additional support, including those at risk of housing loss or with unresolved service needs.
• Assist case managers in developing practical solutions that reflect household goals and in preparing households to maintain stable housing after rental assistance ends.
• Lead regular housing stabilization meetings with case managers and service partners to review progress, address barriers, and establish next steps.
• Prepare meeting agendas and prioritize cases that need joint problem-solving or additional resources.
• Bring housing, behavioral health, employment, and community service partners together to address household needs and support gaps.
• Set clear action items and timelines, track commitments through completion, and maintain records of decisions, concerns, and follow-up actions.
• Support resolution of challenges related to income, benefits, employment, landlord concerns, and access to supportive services.
• Engage appropriate partners when housing stability is at risk and support timely action to prevent housing loss.
• Elevate unresolved or recurring barriers to leadership with recommended solutions, including additional resources or reassessment of a household’s housing pathway.
• Support providers in developing improvement actions, establishing milestones, and following through on commitments.
• Prepare regular updates on progress, unresolved barriers, and decisions or resources needed to advance housing outcomes.
• Monitor progress toward established outcomes, including housing retention; review household progress, identify delays, and address concerns before they threaten housing stability.
• Collaborate with the Manager of Housing Initiatives to review data, identify trends, and assess service and outcome gaps.

Benefits

• Flexible PTO policy for full-time employees.
• Office closure on New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, the day after Thanksgiving, Christmas Eve, and Christmas Day.
• MLK Jr. Day, Juneteenth, and Election Day designated as Days of Service.
• Employer pays 90% of employee medical, dental, and vision insurance premiums and 50% of family medical, dental, and vision insurance premiums.
• Basic life insurance.
• Short- and long-term disability insurance.
• Laptop provided; phone and/or hotspot provided if needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed