Clinical Coordinator, Transitional Housing

Breaking Ground•New York, NY

12d•$74,000 - $76,000

About The Position

The Clinical Coordinator, Transitional Housing reports to the Assistant Program Director, Transitional Housing. The role supervises Case Managers and ensures the use of Harm Reduction, Housing First, and other best-practice clinical interventions to provide high-quality client care. The Clinical Coordinator is also responsible for maintaining client records in compliance with regulatory and agency standards. The position primarily works during business hours, Monday through Friday, with availability outside those hours in case of emergencies or for special projects and initiatives.

Requirements

NYS Licensed Masters Social Worker (LMSW).
At least 3 years of experience with related populations.
Thorough clinical understanding of service delivery concepts and structures, including Housing First, client-centered Motivational Interviewing, Harm Reduction, and behavioral and medical health systems.
Ability to access and negotiate the full range of services for recipients.
Experience with crisis intervention, including risk assessments and incident management.
Ability to work successfully with a wide range of internal and external stakeholders.
Demonstrated success working in a fast-paced environment with multiple priorities.
Ability to delegate and motivate staff to achieve deliverables.
Ability to communicate verbally and in writing with diverse populations and stakeholders.
Proficiency with Microsoft Office Suite programs, including Word, Excel, Outlook, and Microsoft Teams.
Familiarity with Access-based databases and ability to learn new programs.

Nice To Haves

Previous supervisory and administrative experience.
Bilingual.

Responsibilities

Supervise a team of Case Managers and provide regular, structured supervision meetings.
Promote effective case management strategies based on Housing First, Harm Reduction, Crisis Prevention Institute (CPI), Motivational Interviewing, and trauma-informed care.
Develop and implement individual service plans, and ensure client contact and progress are documented comprehensively and promptly.
Interview and assess potential clients.
Provide clinical direction and leadership, troubleshoot issues, and develop solutions for client engagement and challenging behaviors.
Promote a staff and resident culture that emphasizes housing placement as a measure of success, and ensure clients are ready for placement.
Assess and evaluate client functioning.
Supervise and conduct case conferences.
Coordinate care with multiple service providers, particularly outreach teams.
Work collaboratively with outreach teams to help individuals succeed in transitional housing and avoid a return to homelessness.
Support and guide front-line staff in managing difficult situations and de-escalating conflict.
Maintain client records in compliance with regulatory and agency standards.
Perform other duties as assigned.