Pharmacy Patient Advocate Coordinator

Florida Cancer Specialists•Florida - Remote, FL
•Remote

About The Position

At Florida Cancer Specialists & Research Institute, we believe our people are our strength and we invest in them. In addition to having a positive impact on the people and communities we serve, associates benefit from significant professional opportunities, career advancement, training and competitive wages. Offering competitive salaries and comprehensive benefits packages to include tuition reimbursement, 401-K match, pet and legal insurance. Since 1984, Florida Cancer Specialists & Research Institute & Research Institute (FCS) has built a national reputation for excellence. With over 250 physicians, 220 nurse practitioners and physician assistants and nearly 100 locations in our network. Utilizing innovative clinical research, cutting-edge technologies, and advanced treatments, we are committed to providing world-class cancer care. We are recognized by the American Society of Clinical Oncology (ASCO) with a national Clinical Trials Participation Award, FCS offers patients access to more clinical trials than any private oncology practice in Florida. Our patients have access to ground-breaking therapies, in a community setting, and may participate in national clinical research studies of drugs and treatment protocols. In the past five years, the majority of new cancer drugs approved for use in U.S. were studied in clinical trials with FCS participation prior to approval. Through our partnership with Sarah Cannon, we are one of the largest clinical research organizations in the United States. Often, FCS leads the nation in initiating research studies and offering ground-breaking new therapies to patients. Come join us today!

Requirements

  • High school diploma or equivalent required.
  • Two (2) years of experience with financial assistance programs in a pharmacy or medical setting is required.
  • Six months minimum experience within Rx To Go Pharmacy.
  • Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills.
  • Must be detailed oriented with the ability to exercise independent judgment.
  • Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness.
  • Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters.
  • Effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback.
  • Strong customer focus.
  • Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as a positive employee, physician and community relations.
  • Effectively manages own time, conflicting priorities, self, stress, and professional development.
  • Self-motivated and self-starter with ability work independently with limited supervision.
  • Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites.
  • Proficiency in Microsoft Office: Word, Excel, PowerPoint and Outlook required.
  • Proficiency in CPR+, ONCO and ORCA required.
  • Background and drug screens

Nice To Haves

  • Previous experience in a coordinator or lead role preferred.
  • Active Florida Registered Pharmacy Technician (RPT) license is preferred.

Responsibilities

  • Under the supervision of the Pharmacy Intake Manager, the Pharmacy Patient Advocate Coordinator will assist with organizing all activities relating to patient financial assistance.
  • The Pharmacy Patient Advocate Coordinator will keep open lines of communication with their immediate supervisor and/or manager and partner closely with other pharmacy and functional departments to ensure synergies and cross-departmental effectiveness.
  • Will keep open lines of communication with their immediate supervisor and/or manager and partner closely with other pharmacy and functional departments to ensure synergies and cross-departmental effectiveness.

Benefits

  • tuition reimbursement
  • 401-K match
  • pet and legal insurance
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