Care Coordinator (Jenkintown, PA)

Ennoble Care•Jenkintown, PA

6d•Onsite

About The Position

Ennoble Care is seeking an experienced Patient Care Coordinator to join its growing team. The role provides support to patients and medical professionals by coordinating appointments, communications, and insurance-related tasks. It is a full-time, in-office position in Jenkintown, Pennsylvania, with a Monday-through-Friday schedule from 8:30 a.m. to 5:00 p.m. The position requires frequent phone communication, careful documentation, strong organization, and compassionate customer service in a fast-paced healthcare environment. Pay starts at $18 per hour.

Requirements

Be comfortable speaking on the phone for a large portion of the day.
Demonstrate compassion, empathy, and exceptional customer service toward patients.
Take accurate notes and document each task in a timely manner.
Multitask among patients and workstreams while remaining organized and using time efficiently.
Thrive in a fast-paced environment.
Work full-time, Monday through Friday, during daytime hours, on-site in Jenkintown, Pennsylvania.
Be proficient with computers, including Outlook and other Microsoft Office programs.
Have knowledge of basic healthcare terminology, conditions, roles, and care principles.
Pass a background check.
Bring a positive attitude, adapt positively to change, work as a team player, and be willing to continuously learn new skills.

Responsibilities

Prioritize urgent appointment tasks.
Ensure messages are completed and distributed appropriately.
Review and update patient insurance information.
Manage a high-volume workload and prioritize tasks to remain organized and provide prompt, courteous service.
Maintain the provider's daily appointment quota.
Schedule new patients within 3–5 business days.
Complete insurance preauthorization.
Call patients on behalf of providers when needed.
Handle voicemails daily and ensure inquiries are addressed appropriately.
Accurately document patient charts and keep information up to date.