Operations Supervisor Jobs

About The Position

Requirements

• High school diploma, GED certification, or equivalent, with 10 or more years of operations leadership experience.
• Comfort using Microsoft Office Suite, work order systems, cost tracking tools, employee management systems, and operational reporting.
• Strong business acumen, adaptability, communication, problem-solving, and collaboration skills.
• Ability to work across Operations and Maintenance to achieve results.
• Willingness to work flexible hours, including extended hours, some weekends, some holidays, and a 12-hour rotating shift schedule.
• Ability to perform repetitive and physically demanding tasks for extended periods, including lifting, walking, working at heights, climbing, pushing, twisting, and stooping.

Nice To Haves

• An Associate’s or Bachelor’s degree with 5 years of operations leadership experience in a wood, pulp, paper, or manufacturing environment.

Responsibilities

• Lead, coach, and develop a team of 8–12 operations employees on a 12-hour rotating shift.
• Promote safe work practices, address near misses, and partner with HSE on health, safety, and environmental improvements.
• Establish a quality-focused culture and reinforce accountability, teamwork, high standards, and operational discipline.
• Support employee training, development, and collaboration across shifts.
• Manage shift KPIs and use production data, cost information, and operational reports to identify priorities and improve performance.
• Coach employees, provide feedback, troubleshoot challenges, and foster a motivated and accountable team.
• Maintain adequate staffing, organize work schedules, review vacation requests, and ensure shift coverage.
• Partner with site leadership and HR on recruitment, training, development, performance standards, and disciplinary processes.
• Direct daily production activities to meet company objectives, customer requirements, budget expectations, and output targets.
• Review production and operating reports, enter applicable work notifications, and work with Maintenance on predictive, preventative, autonomous, short-term, and long-term maintenance priorities.
• Use applicable systems to track costs and parts consumption and support budget awareness and cost control.
• Identify deficiencies, support Lean manufacturing principles, and drive improvements in training, work practices, OEE, quality, productivity, and operational performance across shifts.
• Build relationships with Engineering, Operations, Technical, Maintenance, HSE, HR, site leadership, and internal and external stakeholders to support plant performance.
• Set a consistent example for safety, quality, output, housekeeping, and operational discipline.

Benefits

• Competitive wages
• Comprehensive health benefits
• Comprehensive dental benefits
• RRSP matching plan
• Company bonus plan based on overall Drax performance and safety
• Growth and development opportunities