Operations Supervisor Jobs

About The Position

Requirements

• Bachelor’s degree (B.A.) from a four-year college or university; or one to two years’ related experience and/or training; or equivalent combination of education and experience.
• Relies on written and verbal communication.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employers of the organization.
• Communicates internally with all corporate office staff, and externally with service centers, linehaul contractors, law enforcement and customers.
• Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheet, graphics, etc.
• Average typing, filing and ten key skills.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to apply concepts of basic algebra and geometry.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions in written, oral, diagram or schedule form.
• Ability to prioritize tasks.
• Ability to handle multiple tasks and projects simultaneously.
• Ability to prioritize, organize, and delegate assignments.

Nice To Haves

• Preferred knowledge of AS/400.
• Experience supervising the selection, training, development, and appraisal of personnel.
• Hazardous Materials Handing Certified.
• Forklift certified.

Responsibilities

• Supervises and coordinates dock operations and personnel, including load planning, local and line haul deliveries, equipment and contractor utilization, OS&D procedures, sales, rating, billing, customer service, employee payroll, and office operations.
• Maintains a clean, safe work environment.
• Assists in all service center and employee safety issues and compliance with governmental regulations.
• Assists local and line haul contractors with coordinating loading and unloading, equipment lease agreement, DOT qualifications and requirements, manifest approval and settlements, deliveries, and operation procedures.
• Ensures load quality, timely computer data entry, and paperwork procedures followed, service center and freight security, and proper freight routing.
• Reviews daily service center operating cost to manage service center profitability and budgeted cost attainment.
• Provides supervision to staff through motivation, direction, review of, and feedback on performance.
• Participates in proactive team efforts to achieve departmental and company goals.
• Provides leadership to others through example and sharing of knowledge.
• Traces and updates freight information and paperwork.
• Assists with various positions and forklift operations in the absence of employees.

Benefits

• PTO
• Paid Holidays
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401k