Supervisor, Terminal Operations

Heniff Transportation Systems•Pasadena, TX

About The Position

The Terminal Operations Supervisor assists the Terminal Manager with all functional areas of the facility. The position supports terminal operations, staffing, training, equipment availability, dispatch coordination, regulatory compliance, and payroll processes. It requires interaction with drivers, tank cleaners, staff, shop and wash rack personnel, dispatch, and customers. The role typically operates in a standard office environment and may require work in shop and tank wash areas with proper safety gear.

Requirements

High school diploma or GED.
Minimum of 2 years of relevant experience.
Good communication skills.
Computer literacy.
Ability to edit or perform company reports and functions, including payroll functions, Broker Pay edits, dispatch reports, QHOS reports and functions, and DVIR reports and functions.
Ability to read, write, and speak English proficiently.
Ability to work weekends and holidays as needed and be on call as required.
Ability to enter shop and tank wash environments with proper safety gear as needed.
Ability to walk around terminal facilities for security inspections and to communicate with drivers or visitors.
Ability to sit for long periods in front of a computer screen; occasionally stand, reach, bend, and lift up to 25 pounds.

Responsibilities

Recruit, hire, and terminate drivers, tank cleaners, and staff.
Provide training and orientation for drivers, tank cleaners, and staff.
Coordinate with the shop foreman and wash rack supervisor to ensure equipment availability meets dispatch needs.
Coordinate with dispatch to identify resource needs and ensure training and development needs are met.
Ensure compliance with hours-of-service requirements and other applicable federal, state, and local laws and regulations.
Ensure compliance with published payroll guidance.
Answer the telephone.
Treat internal and external customers with courtesy, discretion, and sound judgment.
Perform other duties as assigned by the Terminal Manager.
Perform or edit company reports and functions, including payroll functions, Broker Pay edits, dispatch reports, QHOS reports and functions, and DVIR reports and functions.
Work weekends and holidays as needed and be on call as required.
Facilitate communications with shop and tank wash functions, and conduct security inspections and communicate with drivers or visitors around the terminal.