Supervisor, Terminal Operations
About The Position
The Terminal Operations Supervisor assists the Terminal Manager with all functional areas of the facility. The role oversees recruiting, hiring, and termination for drivers, tank cleaners, and staff, and coordinates their training and orientation. The supervisor works with the shop foreman, wash rack supervisor, and dispatch to support equipment availability, resource planning, and training and development needs. The position ensures compliance with hours-of-service requirements, applicable laws and regulations, and published payroll guidance. It also handles telephone calls and supports courteous, discreet, and sound interactions with internal and external customers. The position reports directly to the Terminal Manager and may perform other duties as assigned. The position typically operates in a standard office environment and routinely uses computers, phones, and scanners. It may require entering shop and tank-wash environments with proper safety gear, walking around terminal facilities, prolonged periods of sitting at a computer, and occasional standing, reaching, bending, and lifting up to 25 pounds. Weekend and holiday work may be needed, and the supervisor must be on call as required.
Requirements
- High school diploma or GED.
- At least 2 years of relevant experience.
- Good communication skills.
- Computer literacy.
- Ability to edit and perform company reports, including payroll functions, Broker Pay edits, dispatch reports, and QHOS and DVIR reports and functions.
- Ability to work weekends and holidays as needed and be on call as required.
- Ability to read, write, and speak English proficiently.
- Ability to enter shop and tank-wash environments with proper safety gear, walk around terminal facilities, and occasionally stand, reach, bend, and lift up to 25 pounds.
Responsibilities
- Recruit, hire, and terminate drivers, tank cleaners, and staff.
- Provide training and orientation for drivers, tank cleaners, and staff.
- Coordinate with the shop foreman and wash rack supervisor to ensure equipment availability meets dispatch needs.
- Coordinate with dispatch to identify resource needs and ensure training and development needs are met.
- Ensure compliance with hours-of-service requirements and applicable federal, state, and local laws and regulations.
- Ensure compliance with published payroll guidance.
- Answer the telephone.
- Ensure internal and external customers are treated with courtesy, discretion, and sound judgment.
- Perform other duties as assigned by the Terminal Manager.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Generous vacation time
- Company-paid holidays
- Company 401(k) and Roth plans with employer matching contributions
- Short- and long-term disability insurance
- Voluntary life and accident insurance
- Critical illness insurance
- Company-paid life insurance
- Employee Assistance Program (EAP)
- PerkSpot National Employee Discount Program
- Travel Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
