Operations Supervisor

NOV • Midland, TX

3d

About The Position

The Operations Supervisor implements and manages the Fortress Downhole Tools Cyclops Setting Tool Recycling program, coordinating and executing Fortress processes and procedures. The role ensures that Fortress products meet or exceed customer requirements and maintain the company’s established quality standards. It also oversees shop personnel, inventory, equipment, safety, quality control, and operational reporting, while providing technical support to customers. Periodic travel to other districts may be required to support company needs and operational initiatives.

Requirements

• Strong technical background working with downhole tools used in pump-down operations, including wireline setting tools, frac plugs, and perforating guns.
• Self-motivated and detail-oriented.
• Available to work weekends and holidays as needed to support customer field operations.
• Excellent problem-solving, interpersonal communication, and operational management skills.
• Working knowledge of Windows 10 and Microsoft Office.
• Forklift training.
• Proficiency with basic hand tools.
• Ability to lift at least 75 pounds.

Responsibilities

• Work with customer field representatives to coordinate Cyclops Setting Tools.
• Disassemble, clean, inspect, rebuild, and test Fortress Cyclops Setting Tools according to applicable Fortress Work Instructions.
• Provide technical support and onboarding to customers for Fortress Cyclops Setting Tools.
• Ensure necessary equipment and tools are available and maintained for all aspects of the job.
• Prioritize and enforce QA/QC policies and procedures.
• Ensure employees are current with safety training and personal protective equipment requirements.
• Coordinate tool needs between the shop and upper management.
• Interview, hire, and terminate Tool Assistants and Specialists.
• Train and develop shop personnel.
• Create employee schedules and grading systems.
• Maintain reports on ongoing jobs and activity for Fortress management.
• Maintain adequate inventory levels.
• Oversee technicians’ timesheets and days off.
• Maintain high housekeeping standards every day.
• Maintain professionalism and act with honesty and integrity.
• Foster an upbeat, exciting, diverse, and unique work culture.
• Anticipate potential issues and provide solutions before they become problems.
• Perform other duties, responsibilities, or tasks assigned by the supervisor.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed