Operations Supervisor

Maersk•Cedar Hill, TX

About The Position

The Operations Supervisor supervises and coordinates warehouse or stockroom activities involving ordering, receiving, storing, inventorying, issuing, and shipping materials, supplies, tools, equipment, and parts. The position plans and coordinates inbound and outbound work to meet customer metrics, assigns and schedules staff based on workload, monitors productivity and performance, manages departmental payroll, and ensures operational procedures and safety practices are followed. The supervisor also works with Inventory Control to support inventory accuracy, investigates inventory discrepancies, advises employees on materials handling and equipment use, and maintains workplace harmony by addressing grievances and problems. This role directly supervises 20 or more employees in Operations. Supervisory duties include interviewing, hiring, training, assigning and directing work, appraising performance, rewarding and disciplining employees, and addressing complaints and resolving problems. The schedule is Sunday through Wednesday, Front Half Night, 6:00 p.m. to 4:30 a.m.

Requirements

High school diploma or GED, or one to three months of related experience and/or training, or an equivalent combination of education and experience.
Authorization to work for any employer in the United States.

Responsibilities

Review inbound appointment logs and open-order reports each day to plan work activities.
Plan inbound and outbound schedules to meet customer metrics.
Determine staffing needs based on workload and schedule staff accordingly.
Assign workers to specific duties based on workload and shipping schedules.
Review and update operational procedures and ensure they are communicated to and understood by warehouse associates.
Track productivity and evaluate performance by individual, function, and department.
Work with Inventory Control to support the highest possible level of inventory accuracy.
Manage departmental payroll.
Advise employees on handling received, stored, and shipped items; equipment use; stock maintenance and shipping methods; and related problems.
Trace item histories to determine reasons for discrepancies between inventory and stock-control records, and recommend remedial actions.
Determine work procedures, prepare work schedules, and expedite workflow.
Issue written and oral instructions.
Ensure proper safety procedures are followed.
Maintain harmony among workers and resolve grievances.
Interview, hire, and train employees; plan, assign, and direct work; appraise performance; reward and discipline employees; address complaints; and resolve problems.