Operations Supervisor

Drax Group•Gloster, MS

3d•Onsite

About The Position

The Operations Supervisor leads manufacturing activities for a team of approximately 8–12 operators on a 12-hour rotating shift. The role is responsible for running a safe, quality-focused, and operationally effective shift that meets company KPIs, customer requirements, site objectives, budget expectations, and production targets. The supervisor builds and develops a motivated, flexible, and accountable team while championing health, safety, environmental, quality, productivity, and continuous-improvement standards. The role oversees daily production, staffing and schedules, performance management, training, and operational reporting. It works with site leadership, HR, Maintenance, Engineering, Technical teams, and other stakeholders to support plant performance, cost control, maintenance priorities, and ongoing process improvements.

Requirements

High school diploma, GED certification, or equivalent, with 10 or more years of operations leadership experience.
Comfort using Microsoft Office Suite, work order systems, cost tracking tools, employee management systems, and operational reporting.
Strong business acumen, adaptability, communication, problem-solving, and collaboration skills.
Ability to work across Operations and Maintenance to achieve results.
Willingness to work flexible hours, including extended hours, some weekends, some holidays, and a 12-hour rotating shift schedule.
Ability to perform repetitive and physically demanding tasks for extended periods, including lifting, walking, working at heights, climbing, pushing, twisting, and stooping.

Nice To Haves

An Associate’s or Bachelor’s degree with 5 years of operations leadership experience in a wood, pulp, paper, or manufacturing environment.

Responsibilities

Lead, coach, and develop a team of 8–12 operations employees on a 12-hour rotating shift.
Promote safe work practices, address near misses, and partner with HSE on health, safety, and environmental improvements.
Establish a quality-focused culture and reinforce accountability, teamwork, high standards, and operational discipline.
Support employee training, development, and collaboration across shifts.
Manage shift KPIs and use production data, cost information, and operational reports to identify priorities and improve performance.
Coach employees, provide feedback, troubleshoot challenges, and foster a motivated and accountable team.
Maintain adequate staffing, organize work schedules, review vacation requests, and ensure shift coverage.
Partner with site leadership and HR on recruitment, training, development, performance standards, and disciplinary processes.
Direct daily production activities to meet company objectives, customer requirements, budget expectations, and output targets.
Review production and operating reports, enter applicable work notifications, and work with Maintenance on predictive, preventative, autonomous, short-term, and long-term maintenance priorities.
Use applicable systems to track costs and parts consumption and support budget awareness and cost control.
Identify deficiencies, support Lean manufacturing principles, and drive improvements in training, work practices, OEE, quality, productivity, and operational performance across shifts.
Build relationships with Engineering, Operations, Technical, Maintenance, HSE, HR, site leadership, and internal and external stakeholders to support plant performance.
Set a consistent example for safety, quality, output, housekeeping, and operational discipline.