Operations Manager Jobs

About The Position

Requirements

• Fully functional knowledge of and skill in standard office procedures and practices.
• Ability to understand and operate in a variety of organizational structures.
• Thorough knowledge of English grammar, spelling, and punctuation.
• Ability to clearly communicate orally and in writing.
• Knowledge of business mathematics beyond basic arithmetic (for some positions).
• Ability to use and quickly learn new office support technology systems and software packages.
• High school program, technical/vocational program, or their equivalents combined with several years of related office work experience.
• Strong verbal and written communication skills, including the ability to draft correspondence and standard reports and thorough knowledge of English grammar, punctuation, and spelling.
• Proficiency in Microsoft Office applications, including advanced Excel spreadsheet creation and data manipulation, as well as Word, Visio, and PowerPoint.
• Clerical, administrative, and financial experience, including working knowledge of budget policies and procedures.
• Ability to perform standard business math, including calculating ratios and percentages, tracking financial data, and making simple projections.
• Thorough knowledge of university infrastructure, policies, procedures, and office systems, with the ability to independently apply policies where specific guidelines may not exist.
• Demonstrated ability to manage multiple priorities and projects independently and be fully functional in all technical aspects of assigned work.
• Ability to effectively handle a broad range of interpersonal contacts, including higher-level stakeholders and sensitive or confidential matters.
• Experience building and maintaining effective vendor relationships, with a strong focus on customer service and collaboration.

Nice To Haves

• Proficiency with PeopleSoft, Oracle, Adaptive, and OnBase.

Responsibilities

• Coordinate and administer a wide range of administrative and operational functions, including faculty compensation processes, student employment programs, and college-wide services, while managing multiple priorities and ensuring timely and accurate completion of work.
• Perform financial tracking and reconciliation activities, including payroll and program expenditures, while maintaining accurate records, preparing budget transfers, and ensuring proper use of funds in accordance with established guidelines.
• Interpret and apply university policies and procedures related to payroll, procurement, and administrative processes, ensuring compliance, accuracy, and consistency across transactions and documentation.
• Maintain and manage electronic records and data systems, compile and track financial and operational information, and prepare reports to support administrative decision-making and organizational needs.
• Serve as a central point of contact to coordinate workflows, communicate procedures, and collaborate with departments, faculty, staff, and external partners to support administrative operations.
• Support procurement and general office operations, including processing purchases, maintaining documentation, and coordinating with vendors to ensure effective delivery of services and resources.

Benefits

• Generous Time Off: 15 paid holidays, vacation, and sick leave.
• Retirement: CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the UC.
• Health Coverage: Medical, dental, and vision options at low or no cost.
• Education Support: CSU tuition fee waiver for employees and eligible dependents.
• Optional Offerings: FlexCash, life and disability insurance, legal and pet plans.
• Campus & Community: Access to the library, campus events, employee groups, and volunteer and social activities.