Operations Manager - General Surgery & Plastic Surgery

Essentia Health•Duluth, MN

3d•$84,365 - $126,547

About The Position

Essentia Health is hiring an Operations Manager to support our General Surgery & Plastic Surgery departments at our Duluth Clinic. This leader will also have oversight and partnership with our Superior Clinic. This role is a full-time, day shift, salaried position and is fully benefit eligible. In collaboration with senior leadership, leads large multi-specialty group practice(s) or large family practice(s) and business operations. Focused on operational activities within practice. The majority of time is spent overseeing area of responsibility, planning, prioritizing and/or directing the work/responsibilities of teams/colleagues. Goal achievement of the specified area is accomplished through strong management of teams/colleagues to ensure operational results. Maintains optimum patient care systems through effective fiscal and operational management, which includes ensuring policies, practices, and procedures are understood and followed by team members. Communicates with parties within and outside of own job function, which may include external customers or vendors. Responsible for managing teams, making and implementing adjustments and improvements of processes, systems or products to enhance performance of job area. Responsible for coaching, leading and mentoring emerging talent and developing the talent pipeline. Oversees compliance with regulatory and accreditation requirements and development and maintenance of Practice Manuals. Assures orientation and ongoing education for staff and has input into program and project development. This role requires experience managing projects, communicating effectively with multidisciplinary teams, and coordinating complex clinical schedules in a fast-paced healthcare environment.

Requirements

Bachelors degree OR Associates degree in Nursing and ability to obtain bachelors degree within 3 years from date of hire.
3 plus years of healthcare experience, preferably in a clinical setting OR completion of administrative fellowship through Essentia Health.
Strong project management and organizational skills
Excellent verbal and written communication abilities
Ability to coordinate complex clinical schedules
Strong attention to detail and follow-through
Ability to manage multiple priorities and deadlines
Problem-solving skills and ability to adapt in a fast-paced environment
Professionalism and ability to collaborate with cross-functional teams

Nice To Haves

Experience supporting change management as a leader
Experience leading a surgical team
5 years of more of healthcare experience

Responsibilities

Leads large multi-specialty group practice(s) or large family practice(s) and business operations.
Oversees operational activities within practice.
Oversees area of responsibility, planning, prioritizing and/or directing the work/responsibilities of teams/colleagues.
Manages teams to ensure operational results.
Maintains optimum patient care systems through effective fiscal and operational management.
Ensures policies, practices, and procedures are understood and followed by team members.
Communicates with parties within and outside of own job function.
Manages teams, making and implementing adjustments and improvements of processes, systems or products to enhance performance of job area.
Coaches, leads and mentors emerging talent and develops the talent pipeline.
Oversees compliance with regulatory and accreditation requirements and development and maintenance of Practice Manuals.
Assures orientation and ongoing education for staff and has input into program and project development.
Manages projects.
Communicates effectively with multidisciplinary teams.
Coordinates complex clinical schedules in a fast-paced healthcare environment.