Medical Assistant, Plastic Surgery

Sutter Health•San Mateo, CA

21h•$34 - $47

About The Position

Provides clinical and clerical support to providers and patient care teams by performing back-office and patient-related tasks that support high-quality care and smooth patient and workflow. Assists the patient care team in implementing the medical plan of care and uses education, technical competence, and patient interaction skills to gain patients’ confidence and cooperation. Performs duties under the direction of a clinician. The position is cross-trained in Plastic Surgery and Breast Surgical Oncology and may cover those departments in San Mateo as needed. It also includes cross-training for Plastic Surgery in Los Altos as both a Medical Assistant and Patient Service Representative, as well as surgery scheduling and Patient Service Representative duties in San Mateo Plastic Surgery, San Mateo Breast Surgery, and Los Altos Plastic Surgery.

Requirements

High school diploma or GED.
Graduate of a Medical Assistant program; diploma must be presented within 90 days.
Completion of a 160-hour Medical Assistant externship, verified on the Medical Assistant school website.
Basic Life Support Healthcare Provider certification.
One year of recent relevant experience.
General knowledge of medical procedures, views, and equipment.
Basic understanding of human anatomy, physiology, pathology, and medical terminology.
Competency and validation in basic Medical Assisting skills, including taking vital signs, preparing patients for exams, and administering injections.
Ability to interpret data and instructions provided in written, oral, diagram, or schedule form.
Written and verbal communication skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.
Time-management and organizational skills, including prioritizing assignments and working within standardized procedures and scientific methods to meet objectives and deadlines.
General knowledge of computer applications such as Microsoft Office Suite (Word, Excel, and Outlook) and electronic health records.
Ability to work independently and as part of a team, including handling multiple tasks in an environment with interruptions.
Ability to identify, evaluate, and resolve standard problems by selecting appropriate solutions from established options.
Ability to build collaborative relationships with peers and other healthcare providers.

Responsibilities

Provide clinical and clerical support to providers and patient care teams.
Perform back-office and patient-related tasks that support high-quality patient care.
Help ensure smooth patient and workflow within the department.
Assist the patient care team in implementing the medical plan of care.
Perform duties under the direction of a clinician.
Cross-cover Plastic Surgery and Breast Surgical Oncology in San Mateo as needed.
Cross-cover Plastic Surgery in Los Altos as a Medical Assistant and Patient Service Representative.
Cross-train in surgery scheduling and Patient Service Representative duties for San Mateo Plastic Surgery, San Mateo Breast Surgery, and Los Altos Plastic Surgery.