Manager, Freight Operations

XPO•Plainfield, IN

About The Position

The Freight Operations Manager oversees daily service center operations and the efficiency and effectiveness of delivery service provided to customers. The role is responsible for revenue, profit and cost controls; staffing, personnel utilization and management; and mentoring and managing personnel at the facility. The position requires experience in the LTL industry, supervisory or management experience, and knowledge of hazardous materials regulations, OSHA, and DOT rules and regulations. The role involves physical work, including frequent lifting up to 50 pounds and occasional lifting of more than 75 pounds; reaching, bending, climbing, pushing, pulling, twisting, squatting and kneeling; working outdoors in inclement weather; and walking or standing for extended periods on a loading dock that is not climate-controlled and may be slippery. Applicants must be authorized to work in the United States without current or future employer sponsorship. Candidates receiving a conditional offer may be required to pass a pre-employment drug test.

Requirements

  • At least 4 years of related work experience.
  • Supervisory or management experience.
  • Experience in the less-than-truckload (LTL) industry.
  • Experience with hazardous materials regulations, OSHA, and Department of Transportation (DOT) rules and regulations.
  • Authorization to work in the United States without current or future employer sponsorship.

Nice To Haves

  • Bachelor's degree, 4 years of related work experience or equivalent military experience.
  • LTL freight management and/or service center management experience.
  • Experience driving a forklift.
  • Strong interpersonal and management skills, including the ability to lead, coach and influence employees effectively.
  • Excellent verbal and written communication skills, including the ability to present clean, organized and thorough information and data appropriate for the intended audience.

Responsibilities

  • Handle the efficiency and effectiveness of the delivery service provided to customers.
  • Guide the complete daily operations of the service center.
  • Oversee revenue, profit and cost controls.
  • Ensure proper staffing, utilization and management of personnel.
  • Mentor and manage all personnel working at the facility.

Benefits

  • Competitive compensation package.
  • Full health insurance benefits available on day one.
  • Life and disability insurance.
  • Earn up to 15 days of PTO over the first year.
  • 9 paid company holidays.
  • 401(k) option with company match.
  • Education assistance.
  • Opportunity to participate in a company incentive plan.
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