Manager, Freight Operations

XPO • Kernersville, NC

2d

About The Position

The Freight Operations Manager at XPO guides the complete daily operations of a service center and is responsible for the efficiency and effectiveness of customer delivery service. The role oversees revenue, profit and cost controls; ensures proper staffing, utilization and management of personnel; and mentors and manages all personnel working at the facility.

The position requires frequent lifting of up to 50 lbs. and occasional lifting of more than 75 lbs., along with reaching, bending, climbing, pushing, pulling, twisting, squatting and kneeling. The manager works outdoors in inclement weather and walks or stands for extended periods on a loading dock that is not climate-controlled and may be slippery.

Requirements

• At least 4 years of related work experience.
• Supervisory or management experience.
• Experience in the less-than-truckload (LTL) industry.
• Experience with hazardous materials regulations, OSHA, and Department of Transportation (DOT) rules and regulations.
• Applicants must be authorized to work in the United States without current or future employer sponsorship.
• Ability to frequently lift up to 50 lbs. and occasionally lift more than 75 lbs.; reach, bend, climb, push, pull, twist, squat and kneel; work outdoors in inclement weather; and walk and stand for extended periods on a loading dock that is not climate-controlled and may be slippery.

Nice To Haves

• Bachelor's degree, 4 years of related work experience or equivalent military experience.
• LTL freight management and/or service center management experience.
• Experience driving a forklift.
• Strong interpersonal and management skills, with the ability to effectively lead, coach and influence employees.
• Excellent verbal and written communication skills, including the ability to present clean, organized and thorough information and data appropriate for the intended audience.

Responsibilities

• Handle the efficiency and effectiveness of the delivery service provided to customers.
• Guide the complete daily operations of the service center.
• Oversee revenue, profit and cost controls.
• Ensure proper staffing, utilization and management of personnel.
• Mentor and manage all personnel working at the facility.

Benefits

• Competitive compensation package.
• Full health insurance benefits available on day one.
• Life and disability insurance.
• Earn up to 15 days of PTO over the first year.
• 9 paid company holidays.
• 401(k) option with company match.
• Education assistance.
• Opportunity to participate in a company incentive plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed