Inpatient Operations Project Manager
About The Position
The Inpatient Operations Project Manager supports inpatient areas by managing transformation projects designed to improve care delivery and the consumer experience across the enterprise. The role collaborates with and leads multidisciplinary teams on assigned projects, which may include developing and implementing front-end process standardization and training, identifying opportunities, and measuring, monitoring, and improving performance. The position supports performance excellence initiatives through data analysis, performance improvement and lean activities, research into effective models for patient management and inpatient operations, and development of programs that address patient and provider needs, improve quality of care, and promote appropriate use of healthcare resources. It provides process facilitation and analytical support to inpatient areas, tracks project progress and risks for senior management, and helps coordinate patient safety and environment-of-care issues with health system resources. The Project Manager monitors project timelines and resources, participates in multidisciplinary planning groups, keeps current with developments in process innovation and project management, and assists with standardized onboarding plans, competency pathways, training, and development. Duties may vary by department or unit, and other duties may be assigned as required.
Requirements
- Bachelor's degree in Nursing, or a Master of Business Administration, or a master's degree in Health Care Management or a Master of Healthcare Administration (MHA); equivalent combinations of education and relevant experience are accepted.
- Demonstrated proficiency in data management and analysis.
- Superior communication, organization, and presentation skills.
- Advanced computer skills, including experience with electronic health records and analytical tools.
- Ability to work with multidisciplinary teams, including frontline operations, physicians, management, technical staff, and financial staff.
- Exceptional skills in collaborative software such as SharePoint.
- Ability to perform the professional, clinical, and/or technical competencies of the assigned unit or department.
Nice To Haves
- Five or more years of experience in project management, healthcare administration, or consulting.
Responsibilities
- Lead performance excellence initiatives, including data analysis for performance improvement and lean activities.
- Research effective models for patient management and inpatient operations.
- Design programs that address patient and provider needs, improve quality of care, and ensure appropriate use of healthcare resources.
- Provide process facilitation and rigorous analytical support to inpatient areas.
- Develop active project tracking tools and summaries, and report project progress and risks to senior management.
- Provide best-practice examples from other healthcare organizations or industries.
- Coordinate patient safety and environment-of-care issues with health system resources.
- Ensure the infrastructure and resources required for effective and efficient work are available.
- Monitor project timelines and ensure resources are available and applied appropriately to meet performance goals.
- Keep abreast of developments in process innovation and project management in healthcare and related industries.
- Participate in multidisciplinary groups as part of planning efforts.
- Assist in developing standardized onboarding plans, competency pathways, and training and development.
- Perform other duties as needed to fulfill the position's function.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
