Operations Director Jobs

About The Position

Requirements

• Bachelors degree in Business Administration, Management, Healthcare Administration or a related field.
• 5 years progressive medical practice experience; OBGYN experience preferred.
• Computer literacy with MS Office and EMR systems, preferably eClinicalWorks (eCW).
• Knowledge of medical practices, terminology, and reimbursement policies.
• Ability to adjust communications to fit the needs and level of understanding of the receiver.
• Ability to establish and maintain excellent physician relationships, exhibit exemplary interpersonal skills and exercise sound judgment and professionalism in business and personnel matters.
• Ability to provide leadership and influence others.
• Ability to provide critical thinking skills, solve problems and identify solutions.
• Knowledge of billing and insurance regulations.
• Excellent judgment, dependability, and conscientiousness.
• Demonstrated high ethical standards and integrity.
• Demonstrated attention to detail.
• Demonstrated accuracy and thoroughness; monitors own work to ensure quality.
• Professionalism: displays positive outlook and pleasant manner, does not instigate or participate in office gossip or negativity, keeps commitments, dresses appropriately and is well groomed.
• Ability to work cooperatively in group situations; offers assistance and support to coworkers, actively resolves conflicts, inspires trust of others, and treats patients and coworkers with respect.
• Must be dependable, reliable, and punctual.

Nice To Haves

• Master’s degree preferred.

Responsibilities

• Claims and denial analysis and management, including identification of opportunities for improvement.
• Direct all financial aspects including budget development and implementation, revenue and expense projections, and approval of purchases.
• Outcome measurement - daily/weekly/monthly metrics - oversight, trending, action planning, and accountability towards improving our metrics. Including leading regional huddles.
• Facilities management to ensure a safe environment that meets regulatory requirements and Women’s Care standards.
• Safety/regulatory rounds (partner with CSC) to ensure a safe environment that meets/or exceeds our internal policies.
• Provider practice operations performance direction.
• Onboarding/ramping of new providers to achieve our revenue and growth targets.
• Financial and business planning development including proformas for new projects, providers, and services.
• Provide a monthly regional operations and business review to SVP/CEO as appropriate highlighting operational outcomes, action plans, and barriers to achieving our operational success.
• Direct and ensure our continuous improvement plans are updated, progress documented and actions are completed.
• Provider expansion planning/recommendations based on data.
• Support of day-to-day operations
• Monitor financial information, analyze data generated, and adjust to meet annual financial goals.
• Monitor, manage, and make decisions regarding the purchase of all inventory, equipment, and supplies.
• Research and correct billing issues in tandem with the operations leadership as necessary.
• Collaborate with Marketing to develop marketing strategies to enhance revenue.
• Ensure patient satisfaction of all services rendered, address patient complaints and customer service issues as necessary.
• Ensure medical equipment is maintained/repaired as necessary.
• Represent the department/clinic at organizational meetings providing input and decision-making where appropriate.
• Demonstrates and embodies the Women’s Care mission and core values.
• Compliance with all HIPAA rules, regulations, and guidelines.
• Other duties as assigned.

Benefits

• Competitive compensation package
• Health, dental, and vision benefits
• Paid time off and paid holidays
• 401k plan
• An opportunity to make a difference in patients' lives every day!