Director of Residential Operations- IDD Adult Group Homes

Ablelight • Portland, OR

5d

About The Position

AbleLight is seeking a Director of Residential Operations to lead teams delivering person-centered care and services to people with developmental disabilities in adult residential group homes. The role supports AbleLight’s mission to help people with developmental disabilities achieve their full potential.

The director develops and supports leaders and teams, promotes collaboration and accountability, and helps create an environment where employees and the people they support can thrive. In partnership with operational, human resources, quality, and nursing colleagues, the director supports onboarding, training, and development of leaders. The role also monitors metrics and budgets, responds to escalated concerns, recommends quality and process improvements, and builds relationships with community organizations, professional groups, families, providers, and other stakeholders.

The position requires flexibility to work varying hours and across residential settings in the local community. AbleLight offers benefits to employees working 30 or more hours per week, including health and wellness coverage, retirement savings, paid time off, tuition reimbursement, and access to earned pay through Dayforce Wallet.

Requirements

• Bachelor’s degree in a related field or equivalent experience.
• Five to seven years of experience in a work position, volunteer or community role, or educational setting focused on serving and helping others.
• Five or more years of leadership experience in a related field, leading a geographically dispersed team and demonstrating success with market growth.
• Valid and unrestricted driver’s license.
• Ability to pass a full background check.
• Flexibility regarding work hours and residential settings in the local community.

Responsibilities

• Lead teams and individuals who lead others, fostering a culture that aligns team members’ talents and passion with service to the people supported.
• Develop others, empower teams, promote collaboration, remove barriers, achieve results, and recognize and appreciate colleagues to attract and retain diverse talent.
• Partner with operational leaders, human resources, quality, and nursing to welcome, onboard, train, and mentor new leaders.
• Identify additional training and development needs for programs and leaders’ teams as part of Quarterly Connections.
• Monitor metrics and budgets to support area and state business results.
• Demonstrate positive leadership behaviors through personal example.
• Serve as a resource for colleagues, people supported, and parents or guardians when local leadership has been unable to resolve an issue.
• Recommend quality and process improvements to enhance standard operating procedures for employees and people served.
• Use internal and external data and participate in community organizations, professional groups, and industry memberships to support person-centered care and services.
• Collaborate with people supported, parents and guardians, external clinical and local or state representatives and providers, internal nursing and quality partners, and operational leadership.

Benefits

• Medical, dental, and vision benefits beginning the first of the month following 30 days of employment.
• Access to Teledoc.
• 403(b) retirement savings plan with 3.5% matching contributions.
• Health Savings Account and Flexible Savings Account.
• Basic life, AD&D, short-term disability, and long-term disability insurance.
• Paid time off.
• Tuition reimbursement.
• Competitive salary based on experience and education.
• Any Day Pay access through Dayforce Wallet at no additional cost.

What This Job Offers

• Job Type: Full-time
• Career Level: Director