Director of Residential Operations- IDD Adult Group Homes

AbleLight • Hillsboro, OR

5d

About The Position

The Director of Residential Operations leads teams delivering person-centered care and services in residential settings for adults with intellectual and developmental disabilities. The role supports AbleLight’s mission to help people with developmental disabilities achieve their full potential and creates an environment where colleagues and the people they support can thrive.

The position provides leadership across a dispersed team and broad geography, supports market growth, and maintains focus on metrics and budgets. It also serves as an escalation resource when local leadership cannot resolve concerns, and brings forward recommendations to improve quality, processes, and standard operating procedures. The director collaborates with people receiving support, parents and guardians, external clinical and community representatives, providers, and internal nursing, quality, human resources, and operational partners.

Requirements

• Bachelor’s degree in a related field or equivalent experience.
• Five to seven years of experience in a work position, volunteer/community role, or educational setting focused on serving and helping others.
• Five or more years of leadership experience in a related field, leading a dispersed team across a broad geography, with proven success in market growth.
• Valid and unrestricted driver’s license.
• Ability to pass a full background check.
• Ability to be flexible with hours and work across residential settings in the local community to assist colleagues and people receiving support.

Responsibilities

• Lead teams and individuals who lead others, developing colleagues, empowering teams, promoting collaboration, removing barriers, achieving results, and recognizing contributions to attract and retain diverse talent.
• Partner with operational leaders, human resources, quality, and nursing to welcome, onboard, train, and mentor new leaders.
• Identify additional training and development needs for programs and leaders’ teams as part of Quarterly Connections.
• Monitor metrics and budgets to support area and state business results.
• Demonstrate positive leadership behaviors through personal example.
• Serve as a resource for colleagues, people receiving support, and parents or guardians when local leadership efforts have not resolved an issue.
• Recommend quality and process improvements for employees and people receiving services, including enhancements to standard operating procedures.
• Use internal and external data and participate in local community organizations, professional groups, and industry memberships to support person-centered care and services.
• Collaborate with people receiving support, parents and guardians, external clinical or local/state representatives and providers, internal nursing and quality partners, and operational leadership.

Benefits

• Medical, dental, and vision benefits starting the first of the month following 30 days of employment.
• Access to Teledoc.
• 403(b) retirement savings plan with 3.5% matching contributions.
• Health Savings Account and Flexible Savings Account.
• Basic Life, AD&D, short-term disability, and long-term disability insurance.
• Paid Time Off (PTO).
• Tuition reimbursement.
• Competitive salary, based on experience and education.
• Any Day Pay through Dayforce Wallet, providing access to earned pay at no additional cost.

What This Job Offers

• Job Type: Full-time
• Career Level: Director