Director Warehouse Operations

Pilatus Aircraft USA•Broomfield, CO

About The Position

Pilatus is hiring a Director Warehouse Operations to lead and set the strategic direction for warehouse functions in Broomfield, Colorado. The role oversees inventory control, rotable pool management, shipping and receiving, and material flow for new and repaired aerospace components. The Director ensures warehouse operations meet business and customer requirements for accuracy, efficiency, and compliance while promoting continuous improvement and operational excellence. The position also advances warehouse digitalization, lean processes, and 24/7 AOG support in collaboration with Customer Service functions. The Director manages warehouse personnel and performance, ensures compliance with aviation and safety standards, supports customer and regulatory audits, and coordinates material availability for internal aircraft completion teams and external customers. The role leads process improvements and supports technology and infrastructure initiatives, including warehouse management systems, barcode scanning, RFID, digital dashboards, and automation. The position involves access to technology subject to U.S. export controls; any offer is contingent on the applicant’s ability to serve in compliance with those controls.

Requirements

Associate’s degree in Business, Logistics, or a related field.
At least 10 years of warehouse or material-handling experience.
At least 5 years of experience in a leadership role.
In-depth knowledge of inventory management systems and warehouse layout optimization.
Proficiency in Microsoft Office.
Experience with ERP/MRP systems.
Ability to serve in compliance with U.S. export controls, as the position involves access to controlled technology.

Nice To Haves

Bachelor’s degree.
Experience with WMS implementation and warehouse automation technologies.
Lean Six Sigma certification or equivalent process improvement experience.
Knowledge of hazardous materials handling and aerospace regulatory requirements.
Strong leadership and team-building skills.
Customer-oriented mindset.
Analytical and detail-focused approach with a commitment to continuous improvement.
Ability to manage urgency and complexity in a regulated, high-value environment.

Responsibilities

Oversee storage, movement, and control of warehouse and rotable pool inventories.
Manage daily receipt, inspection, storage, picking, and shipment of aerospace materials.
Maintain physical inventory accuracy and integrity through cycle counts.
Maintain safe, clean facilities aligned with lean 5S principles and health and safety regulations.
Arrange timely and cost-effective freight with logistics partners.
Act as backup for warehouse personnel as needed.
Enforce compliance with the Pilatus Repair Station Quality Assurance Manual, FAA, FOCA, and other applicable regulatory standards.
Ensure proper handling and disposal of hazardous materials, including shelf-life monitoring and documentation.
Maintain warehouse readiness for customer audits, aviation authority inspections, and internal quality checks.
Coordinate 24/7 support for AOG material requirements with the Parts Sales Department.
Ensure material availability for internal aircraft completion teams and external customer delivery schedules.
Directly manage warehouse personnel, establish goals and performance expectations, and develop team members through training.
Monitor team performance metrics and coach individuals to meet operational KPIs and service-level commitments.
Review and improve warehousing procedures, layout, and inventory handling practices.
Support implementation of WMS, barcode scanning, RFID, and digital dashboards.
Recommend and execute capital improvement projects, including warehouse automation or infrastructure upgrades.
Track and report monthly warehouse KPIs to company leadership.