Director of Warehouse Operations

Denver Rescue Mission•Denver, CO

About The Position

The Director of Warehouse Operations directs and oversees the Ministry Outreach Center, including the tracking, receiving, storage, and distribution of gift-in-kind donations; Client Services operations; the Vehicle Donation Program; and fleet management. The role oversees warehouse operations, donation processing and quality, budgets and inventory, client-service improvement, vehicle donations, fleet safety, liability response, and warehouse staff management. The Director also coordinates logistical support with other Denver Rescue Mission departments and maintains communication with the Senior Director of Operations. Candidates must have a bachelor’s degree in a related field and five years of supervisory experience, though a combination of education and experience may be substituted. The position requires a current Colorado driver’s license and good driving record, the ability to meet the organization’s insurability standards, and willingness to obtain a Used Car Salesperson License within the first 90 days. The organization requires candidates to be Christian and to align with its Statement of Faith and Christian mission. Weekend and evening work may be needed during holiday events or peak periods; limited work-related travel may also be required. The hiring range is $80,000–$96,000, based on qualifications and experience. Benefits include medical, dental, and vision plans; paid vacation, sick time, holidays, birthday, and refreshment day; tuition reimbursement; child adoption benefits; employer-paid term life insurance, long-term disability, and AD&D; an HSA with employer contribution; flexible spending accounts; paid parental and bereavement leave; and a 401(k) with up to a 5% company match. The posting is expected to close January 1, 2027, or when filled.

Requirements

Bachelor’s degree in a related field; a combination of education and experience may be substituted.
Five years of supervisory experience; a combination of education and experience may be substituted.
Excellent oral and written communication skills.
Ability to work independently with little supervision.
Ability to manage diverse processes within and across departments.
Willingness to work weekends and evenings during holiday events or peak periods.
Willingness and ability to obtain a Used Car Salesperson License within the first 90 days of employment.
Current Colorado driver’s license with a good driving record.
Active driver’s license and ability to meet Denver Rescue Mission insurability standards; limited work-related travel may be required.
Desire to serve people in need in an unbiased and respectful manner.
Must be Christian, hold to the beliefs in the Statement of Faith, and demonstrate this through personal testimony and Christian conduct.

Responsibilities

Direct and oversee the Ministry Outreach Center, including gift-in-kind donation tracking, receiving, storage, and distribution, Client Services operations, the Vehicle Donation Program, and fleet management.
Oversee receiving and processing donations to minimize waste, evaluate donations efficiently, and maximize gift-in-kind value.
Maintain quality standards for donations used internally and distributed to commodity assistance partners.
Ensure processed donations are weighed, recorded, and distributed properly for gift-in-kind purposes.
Maintain warehouse cleanliness and orderliness to support safety.
Prepare and monitor the Ministry Outreach Center budget and generate purchase orders for necessary equipment and supplies.
Perform safety checks on equipment, including machinery and forklifts.
Oversee food ordering and inventory for donated food and food-service supplies delivered to kitchens, and maintain custodial supply pars while minimizing waste.
Review gift-in-kind forms and submit them to Accounting; report textile gift-in-kind donations; and meet or exceed monthly and yearly gift-in-kind goals for areas of responsibility.
Serve as the primary contact for other Denver Rescue Mission departments on unique gift-in-kind donations and related questions.
Drive continuous improvement in Client Services operations and systems design; assess client needs and trends to support program development.
Promote teamwork between the Vehicle Program Office Coordinator and fleet mechanics, and ensure the coordinator meets or exceeds vehicle donation, revenue, and gifting goals.
Prepare and monitor the Vehicle Program budget and provide accountability for the coordinator’s day-to-day budget management and administration.
Ensure the DRM fleet operates safely and that vehicles receive routine inspections, including use of GeoTabs; coordinate purchases of new fleet vehicles.
Oversee responses to fleet accidents, investigations, accident documentation, and negotiations with insurance partners and claimants.
Oversee responses and investigations for potential general liability incidents at the Ministry Outreach Center involving clients, guests, and volunteers, and ensure incident documentation is maintained.
Serve on the Denver Rescue Mission Safety Council for the Ministry Outreach Center and carry out required duties.
Manage warehouse staff hiring, onboarding, training, performance, conflict, payroll, and time off.
Ensure staff across areas of responsibility provide exceptional service and support to Denver Rescue Mission staff and facilities.
Maintain clear and effective communication with the Senior Director of Operations.
Partner with Denver Rescue Mission departments to provide logistical support for events, drives, and other business needs.
Perform other duties as assigned.