Director of Warehouse Operations

Denver Rescue Mission•Denver, PA

1d•$80,000 - $96,000

About The Position

The Director of Warehouse Operations directs and oversees Denver Rescue Mission’s Ministry Outreach Center. The position is responsible for tracking, receiving, storing, and distributing gift-in-kind donations; overseeing Client Services operations and the Vehicle Donation Program; and managing fleet operations. The Director oversees warehouse processes, donation quality and records, inventory, budgets, equipment safety, and the efficient use of donated and purchased supplies. The role also supports continuous improvement and program development in Client Services, manages vehicle donation and fleet activities, and oversees responses to vehicle accidents and potential general liability incidents at the Ministry Outreach Center. The Director manages warehouse staff, including hiring, onboarding, training, performance, conflict, payroll, and time off. The position works with Denver Rescue Mission departments to provide logistical support, maintains communication with the Senior Director of Operations, and serves the Mission’s faith-based purpose.

Requirements

Bachelor’s degree in a related field; a combination of education and experience may be substituted.
Five years of supervisory experience.
Excellent oral and written communication skills.
Ability to work independently with little supervision.
Ability to manage diverse processes within and across departments.
Willingness to work weekends and evenings during holiday events or peak times.
Willingness and ability to obtain a Used Car Salesperson License within the first 90 days of employment.
Current Colorado driver’s license and a good driving record.
Active driver’s license and ability to meet Denver Rescue Mission insurability standards; a limited amount of work-related travel may be required.
Desire to serve people in need in an unbiased and respectful manner.
Must be a Christian, hold to the beliefs in the Statement of Faith, and demonstrate this through personal testimony and Christian conduct.

Responsibilities

Oversee the receiving and processing of donations to minimize waste, evaluate donations efficiently, and maximize gift-in-kind value.
Uphold quality standards for donations used internally and distributed to commodity assistance partners.
Ensure processed donations are weighed, recorded, and distributed properly for gift-in-kind purposes.
Maintain warehouse cleanliness and orderliness to support safety.
Prepare and monitor the Ministry Outreach Center budget and generate purchase orders for necessary equipment and supplies.
Perform equipment safety checks on machinery, forklifts, and other equipment.
Oversee the food ordering and inventory system for donated food and food service supplies delivered to kitchens.
Oversee the maintenance of custodial supply pars and minimize waste of donated and purchased food and food service supplies.
Review gift-in-kind forms and submit them to the Accounting Department.
Report textile gift-in-kind donations and meet or exceed monthly and yearly gift-in-kind goals for areas of responsibility.
Serve as the primary contact for other Denver Rescue Mission departments regarding unique gift-in-kind donations and questions.
Drive continuous improvement in Client Services operations and systems design, and assess client needs and trends to support program development.
Promote teamwork between the Vehicle Program Office Coordinator and fleet mechanics.
Ensure the Vehicle Program Office Coordinator meets or exceeds vehicle donation, revenue, and gifting goals.
Prepare and monitor the Vehicle Program budget and provide accountability for the coordinator’s day-to-day budget management and administration.
Ensure the fleet operates safely and that all vehicles receive routine inspections, including through the use of GeoTabs.
Coordinate purchases of new fleet vehicles.
Oversee responses to fleet vehicle accidents, conduct investigations, and ensure appropriate accident files and documentation are maintained.
Oversee negotiations with insurance partners and claimants to resolve vehicle accident claims.
Oversee responses to potential general liability incidents at the Ministry Outreach Center involving clients, outside guests, and volunteers, including investigations and documentation.
Serve on the Denver Rescue Mission Safety Council for the Ministry Outreach Center and carry out required duties.
Manage warehouse staff experience, including hiring, onboarding, training, performance, conflict, payroll, and time off.
Ensure staff across areas of responsibility provide exceptional service and support to Denver Rescue Mission staff and facilities.
Maintain clear and effective communication with the Senior Director of Operations.
Partner with Denver Rescue Mission departments to provide logistical support for events, drives, and other business needs, including turkey drives, food drives, and holiday events.
Perform other duties as assigned.