Operations Director Jobs

InterDent Service Corporation provides dental support and administrative services to more than 175 practices and over 400 dentists across eight states. Its practices include Gentle Dental® and Blue Oak Dental®, as well as Capitol Dental Care, a capitated, value-based care program in Oregon. The company’s vision is to provide exceptional, lifelong, integrated oral healthcare services, and its mission is to enhance patients’ lives by delivering accessible oral healthcare essential to overall health and well-being. The Director of Operations directs business operations across the Northern Phoenix, Arizona metro region, which includes 10 or more offices and is targeted for future growth and expansion. The role supports employee development and regional growth and profit objectives, customer service, hiring and coaching, and control of payroll, facility, and operating expenses. As the head of the region, the Director motivates, mentors, and guides Practice Managers and fosters a welcoming environment through service and care. The position is field-based and requires frequent travel among regional offices, with travel within the territory four to five days in the field. The Director drives operational, financial, and clinical performance across regional offices; oversees day-to-day operations and performance against goals for patient volume, revenue, profitability, and patient satisfaction; interprets KPI data and implements improvement strategies; and works with the executive team to align regional goals with organizational strategy. The role also leads, mentors, and develops regional directors and office leaders, provides coaching and professional development, and promotes accountability, collaboration, continuous improvement, communication, teamwork, and employee engagement and retention. The Director partners with clinical teams to uphold patient care, quality, and compliance standards. The position offers a base salary of $100,000–$115,000 plus a bonus plan.