Director of Operations
USA Clinics Group • Northbrook, IL3d • $115,000 - $145,000 • Onsite
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Director of Operations
USA Clinics Group•Northbrook, IL
•$115,000 - $145,000•Onsite
About The Position
Founded by Harvard-trained physicians with a vision of offering patient-first care beyond the hospital settings, USA Clinics Group has grown into the nation’s largest network of outpatient vein, fibroid, vascular, and prostate centers, with 170+ clinics across the country. Their mission is to deliver life-changing, minimally invasive care, close to home. They are building a culture where innovation, compassion, and accountability thrive. The Director of Operations, under the guidance of the SVP of Operations, will be responsible for continuous operational improvement across business and clinical operations.
Requirements
- 7+ years in multi-site healthcare operations (ambulatory, urgent care, or outpatient preferred)
- Strong command of compliance, risk mitigation, and field team leadership
- Experience leading managers across regions or states
- Operational mindset with comfort in data, dashboards, and scaling processes
Responsibilities
- Define and track KPIs performance, patient experience, and business team productivity
- Implement performance dashboards, SOPs, and standardized workflows
- Collaborating with HR, Compliance, Training, and Regional Clinical Leads to ensure aligned operations
- Drive staff performance management, retention strategies, and operational consistency
- Proactively identify and address risks or inefficiencies across markets
- Additional duties as assigned
Benefits
- PTO
- Health
- Dental
- Vision
- 401k
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
Job Search Resources
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