School Director of Operations

Legacy Traditional Schools•Phoenix, AZ

About The Position

The Director of School Operations (DSO) is the operational leader of the campus and a partner to the Principal. The role ensures that systems for facilities, safety, staffing, enrollment, and budget execution function efficiently, strategically, and in alignment with school goals. The DSO drives continuous improvement through data and Lean practices, builds accountability and service across non-instructional teams, and supports school growth by improving the student and family experience. This work helps remove barriers to learning and ensures students have access to safe, welcoming, and high-functioning schools.

Requirements

Master’s degree in Business Administration, Operations Management, Education Leadership, Public Administration, or a related field.
At least 3 years of leadership experience in operations or school administration.
At least 2 years of experience managing cross-functional teams and overseeing complex projects or systems.
At least 2 years of experience using data and structured routines to drive process improvement and operational efficiency.
Must be able to obtain and hold a valid IVP Level One Fingerprint Clearance Card.
Valid driver’s license and ability to travel locally between campuses as needed.

Nice To Haves

Experience working in a charter school or K–12 public school system.
Formal training or certification in Lean Six Sigma or related continuous improvement frameworks.
Experience with student recruitment, enrollment growth strategies, or community engagement initiatives.

Responsibilities

Oversee day-to-day campus operations across facilities, food service, technology, transportation, and front office systems.
Ensure campus environments are safe, clean, well-maintained, and compliant with regulatory standards.
Manage vendor relationships, procurement, and logistics to improve efficiency and minimize instructional disruptions.
Align resources with academic priorities through budget management, purchasing, and grant execution.
Co-lead school-wide strategic planning with the Principal and drive operational goals that support student outcomes.
Use data dashboards, daily huddles, and KPI reviews to track performance and resolve issues.
Apply Lean practices, including 5S and root-cause analysis, to streamline processes and reduce waste.
Design and maintain systems that support continuous improvement, accountability, and cross-functional collaboration.
Ensure compliance with health, safety, and workplace regulations, including training, reporting, and inspections.
Oversee campus safety protocols, emergency plans, drills, and arrival and dismissal logistics.
Maintain compliance with operational audits, state and federal grants, and funding requirements.
Coordinate with local authorities, first responders, and regulatory agencies as needed.
Hire, train, and manage non-instructional staff; clarify roles and promote operational excellence and a strong service culture.
Set performance goals, conduct evaluations, and coach team members toward continued growth and improvement.
Foster high expectations, ownership, and customer service across operations functions.
Model professional leadership through clear communication, reliability, and solution-oriented problem-solving.
Lead campus enrollment strategies with the Principal and Marketing team to meet or exceed targets.
Host recruitment events, open houses, and school tours to present the school’s mission and culture.
Build relationships with local partners, businesses, and community groups to support visibility and enrollment growth.
Oversee and support Parent Volunteer Organization (PVO/PTO) engagement and campus events.