Center Operations Director – ABA Services
About The Position
Proud Moments ABA is seeking a results-driven, non-clinical Center Operations Director to oversee the day-to-day management and strategic growth of its new location in Henderson, Nevada, off North Stephanie Street. The director will partner with senior clinical leaders, guide administrative teams, track performance metrics, and implement initiatives that improve quality, efficiency, and client satisfaction. Proud Moments ABA provides Applied Behavior Analysis services for children on the autism spectrum from birth through age 21. The organization offers expert treatment, innovative techniques, and compassionate, child-centered care to children and their families.
Requirements
- 2–4 years of direct people-management experience in a manager- or director-level role, leading and developing teams.
- Bachelor’s degree; equivalent relevant work experience may be considered.
- Ability to build, sustain, and grow productive relationships with organizational management, staff, clients, and community stakeholders.
- Exceptional leadership skills.
- Superior project, planning, organization, and time-management skills.
- Excellent communication skills.
Nice To Haves
- Experience with ABA therapy and a compassionate understanding of the needs of children with autism and their families.
Responsibilities
- Manage day-to-day facility operations to support the center’s financial success and continued growth.
- Build and strengthen relationships with schools, physicians, health systems, and other organizations that refer families for autism care.
- Manage relationships and day-to-day administrative activities involving Board Certified Behavior Analysts.
- Support new families’ onboarding by participating in weekly family meetings and building parents’ confidence in their child’s clinical team.
- Advocate for families receiving services and resolve issues promptly and compassionately.
- Oversee authorization management and billing procedures to secure accurate insurance reimbursement for ABA services.
- Motivate staff to improve performance and develop professionally through annual evaluations, mutual goal setting, and ongoing progress monitoring.
Benefits
- Competitive pay commensurate with education, experience, and location.
- Generous paid time off.
- Medical, dental, and vision coverage.
- 401(k) retirement savings program.
- Employee Assistance Programs.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
