Director, Supply Chain Operations

Wellstar Health System•Austell, GA

About The Position

Responsible for Supply Chain Operations in clinical, Med/Surg, and emergency areas at designated hospital and ambulatory sites. Develops annual operating and capital financial plans, supports operational goals and policies, and serves as a Supply Chain liaison to facility leadership and administration. The role provides direction to direct and indirect reports, implements supply chain strategies, and oversees inventory management, logistics, ordering, replenishment, shipping, and receiving using inventory management technologies. The Director monitors financial performance, staffing, productivity, and supply chain metrics; leads and develops Supply Chain staff; oversees inventory controls and annual inventories; and works with clinical, finance, audit, distribution, and supply chain teams to improve operational and financial outcomes. The position also supports policy compliance, product evaluation and implementation, recalls, customer service, and utilization and cost-saving initiatives.

Requirements

Bachelor’s degree in a supply chain or business-related field.
At least 5 years of healthcare supply chain experience in logistics, inventory, receiving, and distribution.
At least 5 years of management experience supervising major projects and/or staff; hospital experience preferred.
Strong analytical ability to analyze ERP data, identify initiatives, establish baselines, develop implementation work plans, and track and report savings.
Ability to apply Lean Six Sigma principles to par-level optimization, performance improvement, and project or process implementation.
Intermediate to advanced proficiency in Microsoft Word, PowerPoint, and Excel.
Strong communication skills to manage staff, serve customers, and interact with Supply Chain entities and leadership.
Working knowledge or access to relevant systems and applications, including Lawson, Mobile Supply Chain, SpaceTrax, Horizon Tissue Management, Outlook, Shared drive, Kronos, Office Max, RND, Remote Desktop, SuccessFactors, iCIMS, Blue Bin/Kanban Systems, GreenLight, GHX, and ECRI.

Nice To Haves

Master’s degree in a supply chain or business-related field.
Management experience in a hospital environment.

Responsibilities

Develop annual operating and capital financial plans for Supply Chain sites of responsibility; monitor financial reports and address unfavorable variances.
Monitor staffing, FTEs, overtime, and productivity to meet budget and standards.
Establish baselines and track and report supply chain metrics, including inventory turns, supply costs, non-file purchases, requisition compliance, freight, and inventory reductions.
Evaluate stocking levels, freight and shipping strategies, receiving, and business processes to maximize financial value.
Set goals and conduct evaluations; lead orientation, regular meetings, business reviews, hiring, training, coaching, and staff development.
Direct Supply Managers, Supervisors, Supply Coordinators, Inventory Specialists, and their teams; establish and monitor performance metrics.
Coordinate medical supply evaluations, implementations, and new technologies with Clinical Quality Value Analysis (CQVA).
Conduct monthly supply variance analysis and implement best-practice operational policies and procedures.
Manage vendor visitation policy adherence and consignment inventory agreements.
Implement supply chain strategic and tactical plans to achieve organizational goals.
Oversee perpetual inventory management, inventory controls, and year-end inventories in coordination with Internal Audit; report results to Supply Chain Operations leadership, Finance, and Internal Audit.
Manage inbound and outbound freight, shipping costs, returns, and coordination with the Distribution Center.
Ensure tracking of implants, bone and tissue, high-value supplies, medical devices, and loaner sets.
Manage item file changes, requisition and par form maintenance, bar-code scanning, Lawson ERP use, and other inventory technologies.
Design supply areas as needed and implement best-practice inventory, receiving, and replenishment processes.
Oversee consistent application of system and supply chain policies; prepare and update policies with hospital and clinical leadership and ensure compliance with internal controls.
Create annual operational goals, timelines, metrics, and work plans and ensure relevant managers and coordinators do the same.
Use market intelligence to identify standardization and utilization opportunities, including technologies such as RFID and bar-code scanning.
Coordinate clinical device evaluation and implementation; direct FDA recall processes and ensure appropriate reporting and handling.
Coordinate training on new or substituted products and ensure adherence to Joint Commission standards, OSHA requirements, and system safety and quality policies.
Conduct quarterly customer satisfaction surveys, establish benchmarks, and report results to the Executive Director of Supply Chain Operations.
Serve as a Supply Chain Operations liaison to administration and clinical leadership; support customer service, employee engagement, and change management.
Advise on implantable device agreements and educate direct reports on contracts; ensure pricing compliance for bill-only requisitions.
Attend Clinical Quality Value Analysis meetings and coordinate implementation of product decisions.
Identify utilization and cost-saving opportunities and communicate them to Supply Chain leadership, entity leadership, CQVA, and clinical department directors.
Perform other duties as assigned and comply with WellStar Health System policies, standards of work, and code of conduct.