Assistant Director of Gym Operations

Movement Gyms • Golden, CO

5d • $62,900 - $64,500 • Onsite

About The Position

Movement is seeking an Assistant Gym Director to help lead gym operations and deliver an excellent customer experience. Working with the Gym Director, the gym leadership team ensures that the gym functions smoothly, staff are supported and uphold Movement’s Core Values, and members receive excellent service. The role calls for a balance of customer service, leadership, and administrative ability, including success developing and managing a high-performing team in a fast-paced environment. The Assistant Gym Director reports to the Gym Director.

This is a full-time, exempt, on-site position. The role is expected to be present at a gym in the region five days per week, including evenings and weekends as needed. The typical schedule is Sunday through Thursday, 10 AM to 6 PM, with regular presence during weeknight peak hours and flexibility to attend events. The position also serves as a shift supervisor on a rotating management schedule and works one to two desk shifts per week.

Requirements

• Excellent customer service, attention to detail, and organizational skills.
• Strong administrative abilities, including comfort with computer work and the ability to learn new software.
• Strong leadership skills and the ability to communicate team goals effectively.
• Be a role model in the current position and in excellent standing with current management staff.
• Experience in retail, instruction, and operations.
• Experience with scheduling.
• Ability to build and lead a high-performance team.
• Self-directed, with the vision to identify what needs to be done and the ability to execute.
• Ability to embody Movement’s mission, vision, and values and foster that culture among staff.
• Ability to solve problems and handle difficult situations with sound judgment.
• Proficiency with organizational tools such as web-based applications, MS Office, and POS tools.
• Passion for integrating into and building the local climbing community.
• Ability to work from the gym daily and flex the schedule to attend events.

Responsibilities

• Assist the Gym Director with management of gym operations and administrative duties.
• Provide leadership and direction to staff in alignment with Movement’s mission, vision, and values.
• Hire, train, and schedule staff.
• Manage and mentor staff.
• Oversee the delivery of excellent frontline customer service.
• Connect with diverse groups of people across the community.
• Lead and influence through collaboration, managing change, and building consensus.
• Complete financial reporting, deposits, and payroll tasks.
• Resolve membership questions.
• Serve as a shift supervisor as part of a rotating management schedule.
• Work one to two desk shifts per week, including evenings and weekends.
• Maintain a consistent presence in the gym, including regular weeknight peak-hour presence, and flex the schedule to attend events.
• Use district gyms regularly for climbing, working out, and yoga, including during peak hours such as weeknights and weekends.

Benefits

• Comprehensive medical, dental, and vision insurance options.
• Company-paid life and disability coverage, subject to eligibility.
• Flexible time off.
• Maternity and/or parental leave.
• Paid company holidays.
• 401(k) retirement plan available to eligible team members.
• Complimentary gym membership, guest passes, discounted courses, and retail discounts.
• Employee Assistance Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed