Operation Manager Jobs

About The Position

Requirements

• At least 3 years of retail leadership experience.
• Ability to remain standing for long periods and move throughout the store.
• Ability to bend, lift, carry, reach, and stretch regularly.
• Ability to lift, carry, push, and pull merchandise and fixtures weighing up to 25–50 pounds, with or without reasonable accommodation.
• Ability to climb ladders or step stools to stock and retrieve products.
• Ability to perform repetitive motions, including scanning items, stocking shelves, and operating POS equipment.
• Ability to work in a fast-paced environment with frequent customer interactions.
• Ability to work nights, weekends, and early mornings.
• U.S. applicants must satisfy applicable federal, state, and local legal requirements of the job.

Responsibilities

• Assist the Store Manager in leading adherence to Standard Operating Procedures and company programs to ensure compliance with applicable laws and requirements.
• Ensure execution of company policies and standards, holding the team accountable for store conditions and results.
• Provide Manager-on-Duty coverage, maintaining floor leadership, service standards, and operational continuity.
• Lead truck execution, ensuring timely unloading, accurate sorting, and efficient flow of merchandise to the sales floor.
• Plan workloads and prioritize daily tasks in partnership with store leadership, aligning staffing and execution with business needs.
• Execute and maintain SISO (Store-In-Stock Optimization) routines to drive in-stock levels, replenishment accuracy, and sales readiness.
• Oversee Planogram execution, ensuring merchandising sets are completed accurately and on schedule.
• Establish and maintain visual merchandising standards, including initial product placement and presentation to company expectations.
• Support a clean, organized, and customer-ready store environment, including backroom organization and sales floor recovery.
• Manage key aspects of inventory control, ensuring product accuracy, integrity, and efficient stock movement.
• Execute ad sets, ensuring promotional signage and product placement are compliant and customer focused.
• Complete price changes accurately and on time, maintaining pricing integrity across the sales floor and systems.
• Oversee Ship from Store fulfillment, ensuring orders are picked, packed, and shipped efficiently and accurately.
• Process RTVs and ASN receiving, ensuring compliance, documentation accuracy, and proper inventory adjustments.
• Manage store damage procedures, ensuring proper handling, reporting, and shrink reduction.
• Train, coach, and develop team members through structured onboarding and ongoing skill-building across assigned departments.
• Partner in maintaining strong Asset Protection practices, reducing shrink through awareness, compliance, and safe operations.
• Perform other duties as assigned.

Benefits

• 401(k) with employer match, depending on position and eligibility.
• Employee Assistance Program.
• Medical coverage, depending on position and eligibility.
• Dental coverage, depending on position and eligibility.
• Vision coverage, depending on position and eligibility.
• Telemedicine services.
• Flexible spending accounts.
• Commuter benefits.
• Tuition assistance.
• Adoption assistance.
• Voluntary insurance options.
• Employee discounts.
• Partner discount programs.