Operation Manager Jobs

About The Position

Requirements

• Bachelor's degree in Healthcare Administration, Business Administration, Nursing, Public Health, or related field required.
• Minimum of 5 years of healthcare operations experience.
• Minimum of 3 years of progressive leadership or management experience.
• Strong understanding of hospital operations and healthcare delivery systems.
• Knowledge of CMS guidelines, quality metrics, and healthcare regulations.
• Ability to analyze operational and financial data and develop actionable recommendations.
• Experience with provider scheduling and workforce management.
• Excellent project management and organizational skills.
• Strong interpersonal and relationship-building abilities.
• Effective conflict resolution and problem-solving skills.
• Advanced proficiency in Microsoft Office Suite, including Excel and PowerPoint.
• Experience with EMR/EHR platforms and practice management systems.
• Ability to manage multiple priorities in a fast-paced healthcare environment.

Nice To Haves

• Master's degree (MHA, MBA, MPH, or related healthcare field) preferred.
• Experience supporting hospital medicine, acute care services, physician practices, or healthcare service line operations strongly preferred.
• Experience working within hospital settings and collaborating with physicians and executive leadership preferred.

Responsibilities

• Manage daily operations of the hospitalist program across assigned facilities.
• Collaborate with physicians, advanced practice providers (APPs), nursing leadership, and hospital administrators to ensure operational excellence.
• Develop and implement workflows that improve efficiency, patient throughput, and care coordination.
• Identify operational challenges and implement effective solutions to optimize performance.
• Monitor operational trends and provide recommendations to leadership.
• Coordinate physician and APP schedules to ensure adequate clinical coverage.
• Maintain call schedules and manage coverage needs, including last-minute staffing adjustments.
• Support recruitment, onboarding, credentialing, and orientation of new providers.
• Serve as a resource for hospitalists and APPs regarding operational issues and organizational policies.
• Assist leadership with provider engagement, retention, and performance management initiatives.
• Monitor key performance indicators (KPIs), including: Length of Stay (LOS), Readmission Rates, Patient Satisfaction Scores, Documentation Compliance, Throughput Metrics, Provider Productivity.
• Support quality improvement initiatives and patient safety programs.
• Analyze operational and clinical performance data and present findings to leadership.
• Collaborate with providers and hospitals to achieve quality and value-based care objectives.
• Assist with budget development and operational expense management.
• Monitor productivity, staffing costs, and performance metrics to optimize financial outcomes.
• Review operational reports and identify opportunities to improve revenue cycle performance.
• Support contract management and service line growth initiatives.
• Ensure compliance with federal, state, and local regulations, as well as organizational policies.
• Support provider compliance with CMS, Joint Commission, HIPAA, and other regulatory requirements.
• Facilitate audits and accreditation activities as needed.
• Maintain accurate operational documentation and reporting.
• Build and maintain strong relationships with hospital executives, medical staff leaders, nursing leadership, and community stakeholders.
• Represent CLS Health in meetings with hospital partners and committees.
• Address operational concerns and facilitate collaborative problem-solving among stakeholders.
• Promote a culture of patient-centered care and operational excellence.

Benefits

• 401(k)
• 401(k) matching
• Dental Insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance