General Operation Manager

Williams-Sonoma • South Brunswick, NJ

4d • Onsite

About The Position

The General Operations Manager provides overall leadership, management, and strategic direction for distribution and transportation operations. The role is responsible for maintaining inventory accuracy and setting daily production schedules. It is based at the Williams-Sonoma Distribution Center in South Brunswick, New Jersey, in a fast-paced, dynamic supply chain environment supporting a growing distribution network.

The manager drives productivity, cost control, customer service, inventory accuracy, housekeeping, safety, and quality. The position also oversees financial plans and budgets, manages projects within time and budget constraints, and develops systems, processes, and procedures that support reliable operations and corporate profitability. The role requires effective leadership, communication, collaboration, and the ability to use warehouse management systems and data to improve inventory control and business decisions.

Requirements

• Bachelor's degree in Business, Logistics, Supply Chain, or a related area; alternatively, 10–12 years of management experience in lieu of a degree.
• At least 6–8 years of management experience with a progressive record of increasing responsibility in a distribution, logistics, or manufacturing environment.
• Experience managing a large exempt workforce.
• Proficient knowledge of Microsoft Office applications, including Excel, Access, PowerPoint, and Microsoft Project.
• Exceptional ability to deliver engaging, informative, well-organized presentations to all levels.
• Ability to bend, reach, squat, climb stairs or ladders, stand, and walk.
• Ability to move, lift, or carry heavy objects or materials.

Nice To Haves

• Master’s degree in Business, Logistics, Engineering, Supply Chain, or a related field.
• Previous supply chain logistics, transportation, or engineering experience.
• Continuous improvement and lean manufacturing expertise.
• Broad logistics experience, potentially including start-ups, business turnarounds, expansions, new technologies, and equipment additions.
• Change management experience involving products and processes.
• Experience implementing and executing final-mile home delivery solutions, including delivery of furniture to customers’ homes or retail locations.
• Ability to manipulate large quantities of data to drive business decisions; expert-level Microsoft Excel skills.

Responsibilities

• Provide overall leadership, management, and strategic direction for distribution and transportation operations.
• Maintain inventory accuracy and set daily production schedules.
• Drive continuous improvement in productivity, cost control, service, inventory accuracy, housekeeping, and safety.
• Achieve efficiency and production objectives while maintaining quality standards.
• Motivate teams to collaborate and perform effectively.
• Develop, monitor, and achieve financial plans and budgets.
• Manage projects within tight timeframes and budget constraints.
• Develop and maintain systems, processes, and procedures to ensure inventory accuracy.
• Use WMS systems to enhance inventory control and accuracy.
• Make people-centered decisions and demonstrate care and empathy.
• Communicate effectively and build strong relationships across all levels of the organization.
• Operate in a way that maximizes productivity and supports corporate profitability.

Benefits

• Generous discount on Williams-Sonoma, Inc. brand products.
• 401(k) plan and other investment opportunities.
• Paid vacations and holidays in some locations.
• Employee Assistance Programs.
• Time off to volunteer and a Matching Gifts Community Service Program.
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits.
• Legal and Identity Protection Plans.
• Pet Insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager