Supply Chain Operation Manager - Bilingual Korean/ English

Woongjin • Garden Grove, CA

1d

About The Position

WOONGJIN INC. is seeking a hands-on, proactive, results-driven Senior Manager of Supply Chain Operations to lead supply chain activities and strengthen operational processes as the company grows. The role oversees inventory and purchasing, coordinates production and inbound shipments, improves order fulfillment and logistics, supervises assigned staff, and implements scalable processes, systems, and standard operating procedures (SOPs). The position also manages refurbished-product workflows and RMA orders, coordinates with the Korea manufacturing team, and drives process optimization, automation, and cost reduction. Other related duties may be assigned by executive management.

Requirements

• Bachelor’s degree.
• Minimum 10 years of progressive supply chain and operations experience.
• Minimum five years of direct people management experience.
• Bilingual in Korean and English.
• Experience with ERP systems.
• Computer literacy with Word, Excel, PowerPoint, and Outlook.
• Strong organizational skills and high attention to detail.
• Clear and professional verbal and written communication skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Experience working with and leading highly collaborative cross-functional teams in a fast-paced, agile environment.

Responsibilities

• Manage inventory levels for finished goods, parts, and operational supplies.
• Prepare weekly, monthly, and quarterly inventory reports to support purchasing and operational decisions.
• Coordinate physical inventory counts and parts audits, investigate discrepancies, and implement corrective actions.
• Create and manage purchase orders, monitor delivery schedules, and coordinate inbound shipments and inventory placement.
• Manage refurbished product workflow and tracking.
• Monitor RMA order status and provide coordination and instructions to address issues.
• Monitor order status across internal systems and coordinate with relevant teams to resolve fulfillment issues.
• Process and coordinate EDI orders and related system activities.
• Prepare and distribute sales closing reports accurately and on schedule.
• Coordinate production schedules with the Korea manufacturing team to align product availability with inventory needs and customer demand.
• Work across departments to resolve operational issues and improve workflow coordination.
• Participate in regular inventory and operations meetings, including monthly meetings with the Korea team.
• Assist with annual operational planning and process coordination.
• Supervise the repair and refurbishment team, set clear expectations, and monitor performance.
• Review and approve employee timecards and PTO requests.
• Conduct performance reviews, provide ongoing feedback, and address training and development needs.
• Participate in the annual company workshop and contribute to operational planning discussions.
• Design and implement scalable supply chain processes, systems, and SOPs to support business growth and operational efficiency.
• Drive continuous improvement by identifying opportunities for process optimization, automation, and cost reduction.
• Establish best practices, performance metrics, and operational frameworks to support organizational scale and future growth.
• Perform other related duties and responsibilities assigned by executive management.

Benefits

• Employer-paid medical and dental insurance for employee and spouse.
• 401(k) retirement plan.
• Paid sick time off.
• Paid holidays.
• Accrued paid vacation.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior